Apple MC318LL/A, MC537LL/A, MC603C/A, MC603LL/A, MC604LL/A, MC605LL/A, MC606LL/A, MC608LL/A, MC609LL/A, MC610LL/A, MC678LL/A, MC679LL/A, MD126LL/A, MD127LL/A, MD128LL/A, MD146LL/A, MD196LL/A, MD197LL/A, MD198LL/A, MD439LL/A Using iPhone in an Enterprise Environment, Using iPhone with Other Carriers

To learn about Do this

Finding your iPhone serial number,

International Mobile Equipment Identity (IMEI),

or Mobile Equipment Identier (MEID)

You can nd your iPhone serial number and IMEI

(GSM models) or MEID (CDMA model) on the

iPhone packaging. Or, on iPhone, choose Settings

> General > About. In iTunes on your computer,

hold down the Control key and choose Help

> About iTunes (Windows) or iTunes > About

iTunes (Mac), then release the Control key. (Press

the Space bar to pause the scrolling.)

Obtaining warranty service First follow the advice in this guide and online

resources. Then go to www.apple.com/support

or see the Important Product Information Guide at

www.apple.com/support/manuals/iphone.

Battery replacement service Go to

www.apple.com/support/iphone/service/battery.

Using iPhone in an Enterprise Environment

Go to www.apple.com/iphone/business to learn more about enterprise features of

iPhone, including:

Microsoft Exchange Â

Installing conguration proles Â

CalDAV Â

CardDAV Â

IMAP Â

LDAP Â

VPN Â

Using iPhone with Other Carriers

Some carriers let you unlock iPhone for use with their network. To determine if your

carrier oers this option, go to support.apple.com/kb/HT1937.

Contact your carrier for authorization and setup information. You’ll need to connect

iPhone to iTunes to complete the process. Additional fees may apply.

For troubleshooting information, go to support.apple.com/kb/TS3198.

259

Appendix B Support and Other Information

Contents

Main Contents Page Page Page Page Page Page iPhone at a Glance 1 About This Guide iPhone Overview iPhone 4 iPhone 3GS Accessories The following accessories are included with iPhone: Note: The SIM eject tool is not included in all countries or regions. Buttons On/O Sleep/Wake Button Home Button Volume Buttons Ring/Silent Switch iPhone Apps Page Page Status Icons The icons in the status bar at the top of the screen give information about iPhone: * The use of certain accessories with iPhone may aect wireless performance. Getting Started 2 Viewing the User Guide on iPhone What You Need Installing the SIM Card Activating iPhone Setting Up iPhone Disconnecting iPhone from Your Computer Connecting to the Internet How iPhone Connects to the Internet Joining a Wi-Fi Network Cellular Data Network Access Internet Access on an Airplane VPN Access Personal Hotspot Adding Mail, Contacts, and Calendar Accounts About Accounts Setting Up MobileMe Accounts Setting Up Microsoft Exchange Accounts Setting Up Google, Yahoo!, and AOL Accounts Setting Up Other Accounts Basics 3 Using Apps Opening and Switching Apps Scrolling Page Zooming In or Out Viewing in Portrait or Landscape Orientation Customizing the Home Screen Rearranging Icons Organizing with Folders Page Adding Wallpaper Typing Entering Text Dictionary EditingCut, Copy, and Paste Keyboard Layouts Using an Apple Wireless Keyboard Printing About AirPrint Printing a Document Page Searching Voice Control Page Apple Earphones with Remote and Mic Bluetooth Devices Pairing a Bluetooth Device with iPhone Bluetooth Status Unpairing a Bluetooth Device from iPhone Battery Charging the Battery Maximizing Battery Life Replacing the Battery Security Features Passcodes and Data Protection Find My iPhone Cleaning iPhone Restarting or Resetting iPhone Syncing and File Sharing 4 About Syncing Syncing Accounts Syncing with iTunes iPhone Settings Panes in iTunes Page Page Automatic iTunes Syncing Manually Managing Content Transferring Purchased Content to Another Computer File Sharing Phone 5 Phone Calls Making Calls Dialing Manually Voice Dialing Receiving Calls While On a Call Second Calls Conference Calls FaceTime Page Using a Bluetooth Device for Calls Emergency Calls Visual Voicemail Setting Up Voicemail Checking Voicemail Deleting Messages Getting Contact Information Contacts Favorites Call Forwarding, Call Waiting, and Caller ID Call Forwarding Call Waiting Caller ID Ringtones and the Ring/Silent Switch Ring/Silent Switch and Vibrate Modes Setting Ringtones Purchasing Ringtones International Calls Making International Calls from Your Home Area Using iPhone Abroad Page Mail 6 Setting Up Email Accounts Checking and Reading Email Page Using Links and Detected Data Viewing Attachments Printing Messages and Attachments Sending Email Organizing Email Page Searching Email Safari 7 Viewing Webpages Opening Webpages Zooming and Scrolling Navigating Webpages Opening Multiple Pages Entering Text and Filling Out Forms Searching Printing Webpages, PDFs, and Other Documents Viewing Web Videos on a TV Bookmarks Web Clips iPod 8 Getting Music, Videos, and More Music and Other Audio Playing Songs and Other Audio Controlling Audio Playback Page Additional Audio Controls Podcast and Audiobook Controls Using Voice Control with iPod Browsing Album Artwork in Cover Flow Viewing All Tracks on an Album Searching Audio Content Using Genius on iPhone Creating Playlists Videos Playing Videos Controlling Video Playback Searching for Videos Watching Rented Movies and TV Shows Watching Videos on a TV Converting Videos for iPhone Deleting Videos from iPhone Home Sharing Setting a Sleep Timer Page Messages 9 Sending and Receiving Messages Page Searching Messages Sharing Photos and Videos Sending Voice Memos Editing Conversations Using Contact Information and Links Managing Previews and Alerts Calendar 10 About Calendar Syncing Calendars Viewing Your Calendars Searching Calendars Adding and Updating Events on iPhone Responding to Meeting Invitations Page Subscribing to Calendars Importing Calendar Files from Mail Alerts Photos 11 About Photos Syncing Photos and Videos with Your Computer Viewing Photos and Videos Page Deleting Photos and Videos Slideshows Viewing Photos, Slideshows, and Videos on a TV Sharing Photos and Videos Sending a Photo or Video in an Email or MMS Message Copying and Pasting Photos and Videos Adding a Photo or Video to a MobileMe Gallery Publishing Videos to YouTube Saving Photos and Videos from Email Messages, MMS Messages, and Webpages Printing Photos Assigning a Photo to a Contact Wallpaper Camera 12 About Camera Taking Photos and Recording Videos Viewing and Sharing Photos and Videos Trimming Videos Uploading Photos and Videos to Your Computer YouTube 13 Finding and Viewing Videos Controlling Video Playback Watching YouTube Videos on a TV Managing Videos Getting More Information Using YouTube Account Features Sending Videos to YouTube Stocks 14 Viewing Stock Quotes Getting More Information Maps 15 Finding and Viewing Locations Searching for Locations Finding Your Current Location Marking a Location with the Drop Pin Page Getting Directions Page Showing Trac Conditions Finding and Contacting Businesses Sharing Location Information Bookmarking Locations Weather 16 Viewing Weather Summaries Getting More Weather Information Notes 17 About Notes Syncing Notes Writing and Reading Notes Page Clock 18 World Clocks Alarms Stopwatch Timer Calculator 19 Using the Calculator Standard Memory Functions Scientic Calculator Keys Rotate iPhone to landscape orientation to display the scientic calculator. Page Compass 20 Getting Compass Readings Compass and Maps Page Voice Memos 21 Recording Voice Memos Listening to Voice Memos Page Trimming Voice Memos Sharing Voice Memos Syncing Voice Memos iTunes Store 22 About the iTunes Store Finding Music, Videos, and More Following Artists and Friends Page Purchasing Ringtones Purchasing Music or Audiobooks Purchasing or Renting Videos Page Streaming or Downloading Podcasts Checking Download Status Syncing Purchased Content Viewing Account Information Verifying Downloads App Store 23 About the App Store Browsing and Searching Info Screen Downloading Apps Deleting Apps Writing Reviews Updating Apps Syncing Purchased Apps Game Center 24 About Game Center Setting Up Game Center Games Purchasing and Downloading Games Playing Games Leaderboards Achievements Recently Played Friends Your Status and Account Information Settings 25 Airplane Mode Page Wi-Fi VPN Personal Hotspot Notications Carrier Sounds and the Ring/Silent Switch Brightness Wallpaper General About Usage Network Bluetooth Location Services Spotlight Search Auto-Lock Passcode Lock Restrictions Page Date and Time Keyboard Page International Accessibility Proles Resetting iPhone Mail, Contacts, Calendars Accounts Fetch New Data Mail Contacts Calendars Notes Phone FaceTime Call Forwarding Call Waiting Show My Caller ID Calling from Abroad Changing Your Voicemail Password Locking Your SIM Card Accessing Your Carriers Services Safari General Security Developer Messages iPod Music Video TV Out Photos Slideshow HDR Notes Store Nike + iPod Contacts 26 About Contacts Adding Contacts Searching Contacts Managing Contacts on iPhone Using Contact Information Unied Contacts Page Nike + iPod 27 Activating Nike + iPod Linking a Sensor Working Out with Nike + iPod Sending Workouts to Nikeplus.com Calibrating Nike + iPod Nike + iPod Settings iBooks 28 About iBooks Syncing Books and PDFs Using the iBookstore Reading Books Reading PDFs Changing a Books Appearance Searching Books and PDFs Looking up the Denition of a Word Having a Book Read to You Printing or Emailing a PDF Organizing the Bookshelf Bookmark and Note Syncing Accessibility 29 Universal Access Features VoiceOver Setting Up VoiceOver VoiceOver Gestures Page Rotor Control Page Using VoiceOver Making Phone Calls with VoiceOver Entering and Editing Text Page Controlling VoiceOver Using an Apple Wireless Keyboard VoiceOver Keyboard Commands VO = Control-Option Quick Nav Turn on Quick Nav to control VoiceOver using the arrow keys. Quick Nav is o by default. Using Safari Using Maps Editing Videos and Voice Memos Using a Braille Display with VoiceOver Zoom Large Text Page Triple-Click Home Closed Captioning and Other Helpful Features Closed Captioning Voice Control Large Phone Keypad Page Hearing Aid Compatibility International Keyboards A Adding Keyboards Switching Keyboards Chinese Entering Simplied or Traditional Chinese Pinyin Entering Chinese Cangjie Entering Simplied Chinese Stroke (Wubi Hua) Entering Traditional Chinese Zhuyin Entering Handwritten Simplied or Traditional Chinese Converting Between Simplied and Traditional Chinese Japanese Korean Vietnamese Creating Dictionaries Support and Other Information B Apple iPhone Support Site Restarting and Resetting iPhone Backing Up iPhone Creating a Backup Removing a Backup Updating and Restoring iPhone Software Updating iPhone Restoring iPhone Restoring from a Backup Safety, Software, and Service Information Using iPhone in an Enterprise Environment Using iPhone with Other Carriers Disposal and Recycling Information Apple and the Environment iPhone Operating Temperature Index A Index B C D E F G H I J K L M N O P R S Page T U V W Y Z KApple Inc.