If the screen shows a low-battery image, 114 | Apple A1431, A1442

ATips and Troubleshooting	A

Most problems with iPhone can be solved quickly by following the advice in this chapter.

General Suggestions

If the screen shows a low-battery image

iPhone is low on power and needs to charge for up to ten minutes before you can use it. For information about charging iPhone, see “Charging the Battery” on page 27.

or

If iPhone doesn’t appear in iTunes or you can’t sync iPhone

ÂThe iPhone battery might need to be recharged. For information about charging iPhone, see “Charging the Battery” on page 27.

ÂDisconnect other USB devices from your computer and connect iPhone to a different USB 2.0 port on your computer (not on your keyboard).

ÂTurn iPhone off and back on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears. Tap Unlock and enter your SIM’s PIN if the SIM is locked.

Note: If you enter the PIN incorrectly three times, you may need to contact your carrier for a Personal Unlocking Key (PUK) to enable your SIM card again.

ÂRestart your computer and reconnect iPhone to your computer.

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Apple A1431 If the screen shows a low-battery image, If iPhone doesn’t appear in iTunes or you can’t sync iPhone, 114

Contents

IPhone User’s Guide Contents IPod Settings Using BookmarksSafari Settings Settings Appendix a Appendix BIndex Support/manuals/iphone before using iPhone What You NeedActivating iPhone Inserting the iPhone SIM Card Activate iPhone Syncing iPhone with Your Computer Setting Up Syncing Set up syncing Contacts Summary PaneInfo Pane Calendars Ringtones Music, Podcasts, and Video PanesPhotos Pane Turn off automatic syncing for iPhone Disconnecting iPhone from Your ComputerPreventing iPhone from Syncing Automatically Prevent automatic syncing for all iPhones 2Basics IPhone at a Glance Dock USB power adapterStereo headset Cable IPhone Applications Home ScreenStatus Icons Following applications are included with iPhone Calendar Safari IPodText Photos Rearrange icons Calculator SettingsCustomizing the Home Screen Layout ITunes IPhone Buttons and Touchscreen Switch to another Home screenReset your Home screen to the default layout Locking iPhone and Turning It On or Off Unlock iPhone Using the TouchscreenLock iPhone Turn iPhone completely off Basics Onscreen Keyboard Entering Text Accepting or Rejecting Dictionary Suggestions Editing text Using the Stereo Headset Adjusting the Volume Connecting to the Internet Turn on Wi-Fi Joining a Wi-Fi NetworkAccessing the Internet via Cellular Network Choose Settings Wi-Fi and turn Wi-Fi on Using iPhone on an Airplane Charge the battery Charging the BatteryIPhone has an internal rechargeable battery Charge the battery and sync iPhone Cleaning iPhone Call someone in your contacts list Calling and AnsweringMaking a Call Call someone in your favorites list When you’re on a call, the screen shows call options While You’re On a CallDial a call Answer a call Answering a CallSilencing or Declining a Call Silence a call Checking Recent and Missed Calls Making or Answering a Second Call During a Call Start a conference call Conference CallingEmergency Dialing Call for help in an emergency Set iPhone to play a default voicemail greeting Setting Up VoicemailSet up voicemail and create a password Visual Voicemail Check voicemail from another phone Checking VoicemailListen to a new voicemail message Then tap the message you want to hear Deleting Messages Setting an Alert Sound for VoicemailReturning a Call Getting Contact Information Syncing Contact Information from Your Computer Adding Contact Information to iPhoneRecording Your Voicemail Greeting Adding and Editing Contacts Directly on iPhone Enter a pause in a number Add a contact from a number entered using the keypadDelete a contact Add a recent caller’s information to your contacts Seeing Your Own Phone Number Using Contact InformationAdding Entries to Your Favorites List for Quick Access Add a contact’s number to your favorites list Setting Ringtones Setting the Ring ModeRingtones Using the iPhone Bluetooth Headset Using iPhone with a Bluetooth Headset or Car KitSetting iPhone to Vibrate Pair iPhone with the iPhone Bluetooth Headset Adjust the volume Using a Third-Party Headset or Car KitConnect the iPhone Bluetooth Headset with iPhone Pairing a Bluetooth Headset or Car Kit Route calls through a Bluetooth headset or car kit Bluetooth StatusPair iPhone with a Bluetooth headset or car kit Routing Calls Back through iPhone Calling to and from Other Countries Unpairing a Device from iPhoneTurning Bluetooth on iPhone On or Off International Calls Make a call from outside your home country Phone SettingsInternational Roaming Set the carrier network to use Tap Mail to send and check email Setting Up Email Accounts Syncing Email Accounts to iPhone Setting Up an Email Account on iPhone Enter account settings directly on iPhoneIf You Don’t Have an Email Account Sending Email Checking and Reading Email Send a message to a recipient of a message you receivedRead a message Choose a mailbox, or tap at any time Or you can tap Edit and tap next to a messageCheck for new messages Open an attached file Mail Settings Open a webpage Tap Safari to explore the World Wide Web Surfing the WebOpening and Navigating Webpages Erase all the text in the address field Zooming In to See a Webpage More Easily View a webpage in widescreen orientation Searching the Web Opening Multiple Webpages at Once Typing in Text Fields Using Bookmarks Adding Safari Web Clips to the Home Screen Syncing Bookmarks Safari SettingsWhen you finish, tap Done Edit a bookmark or bookmark folder Syncing iPod Content from Your iTunes Library 6iPod Converting Videos for iPhone Playing MusicSupported Music and Video Formats Playing Songs, Audiobooks, and Podcasts Tap the song When you play a song, the Now Playing screen appearsPlay a song Controlling Song Playback Displaying playback controls at any time Additional Controls Return to the cover Browsing Album Covers in Cover FlowPlay any track Play or pause the current song Rate a song Viewing All Tracks on an AlbumMaking Playlists Directly on iPhone Make an on-the-go playlist Play a video Watching VideosPlaying Videos on iPhone Display playback controls Transfer rented movies to iPhone Watching Rented MoviesWatching Videos on a TV Connected to iPhone View a rented movie Changing the Browse Buttons at the Bottom of the Screen Setting a Sleep TimerDeleting Videos from iPhone You can delete videos directly from iPhone to save space IPod Settings Text Sending and Receiving Text MessagesSend a new text message Send a text message to multiple people Delete a conversation from the Text Messages listCall or email someone you’ve texted Entering Calendar Events on Your Computer CalendarAdding Calendar Events to iPhone Syncing Calendars Viewing Your Calendar Adding and Editing Calendar Events Directly on iPhone Tap Today Set iPhone to adjust event times for a selected time zoneSee today’s events See the details of an event Taking Pictures Photos and CameraSyncing Photos from Your Computer Viewing Photos View photos from your computer Delete a pictureTap a picture in the Camera Roll album, then tap See a photo at full screen Changing the Size or Orientation Viewing Slideshows Using a Photo as Wallpaper Emailing a PhotoSending a Photo to a Web Gallery YouTube Assigning a Photo to a ContactFinding and Viewing Videos Search for a video Controlling Video PlaybackBookmark a video See details about a video Add Your Own Videos to YouTubeEmail a link to the video Browse related videos Stocks Viewing Stock Quotes Find a location and see a map MapsFinding and Viewing Locations Find your current approximate location on a map Zoom out Use the dropped pinZoom in to a part of a map Pan or scroll to another part of the map Getting Directions Show or hide traffic conditions Switch start and end points, for reverse directionsFinding and Contacting Businesses See recently viewed directions From there, you can do the following Find businesses without finding the location firstContact a business or get directions See a list of the businesses found in the search Weather Viewing Weather Summaries Setting Alarm Clocks ClockAdding and Viewing Clocks for Locations Around the World Using the Stopwatch Setting the Timer Using the calculator Using the memory functionsCalculator Read or edit a note Writing, Reading, and Emailing NotesAdd a note Delete a note Turn on airplane mode Tap Settings to adjust iPhone settingsAirplane Mode Tap Settings and turn airplane mode on Choose Wi-Fi and turn Wi-Fi on or off Wi-FiTurn Wi-Fi on or off Set iPhone to ask if you want to join a new network Sounds and the Ring/Silent Switch CarrierUsage Brightness About WallpaperGeneral Home Button Date and Time International Auto-Lock Passcode LockNetwork Keyboard BluetoothWi-Fi Data Roaming Resetting iPhone Settings Account SettingsMail Delete an email account from iPhone Settings for Email MessagesAdjust advanced settings Set whether iPhone checks for new messages automatically Settings for Sending Email Setting How Contacts Are DisplayedPhone Call Forwarding Using iPhone with a Teletype TTY MachineChanging Your Voicemail Password Call Waiting Safari Accessing Your Carrier’s ServicesGeneral Settings Locking Your SIM Card Change security settings Security SettingsDeveloper Settings IPod Music Video Restoring or Transferring Your iPhone Settings TV Out SettingsPhotos Settings 107 Restore or transfer settingsDelete a set of backed-up settings IPhone doesn’t need to be connected to your computer 9iTunes Wi-Fi Music Store Browsing and Searching Browse featured songs and albumsTap Featured and select a category at the top of the screen Browse top ten songs and albums Tap the album Search for songs and albumsSee the songs on an album See the album a song is on Find out what song is playing Purchasing Songs and AlbumsBrowsing Starbucks Selections View Recently Played and other Starbucks playlists See the status of downloading songs and albums Syncing Purchased ContentPurchase and download a song or album Tap Downloads To pause a download, tap Verify your purchases Verifying purchasesChanging Your iTunes Store Account Information View and change your iTunes Store account information If the screen shows a low-battery image If iPhone doesn’t appear in iTunes or you can’t sync iPhone114 115 Accessory you attached will not work with iPhone If iPhone isn’t playing sound116 If you can’t add or play a song, video, or other item If you can’t open an attachment in an email117 If you can’t access the iTunes Wi-Fi Music Store If you can’t sync with Yahoo! Address Book118 Removing the SIM Card If you can’t make a call or send a text message over Wi-FiIPhone doesn’t support calling or texting over Wi-Fi Remove the SIM card Using iPhone Accessibility Features Updating and Restoring iPhone Software Universal Access in Mac OS Zooming121 Latest information about IPhone Using iTunes Using iPhone safelySafety and regulatory information Using iPhoto on Mac OS Apple Inc Apple Inc. All rights reserved Index 125 See also buttons Imap email accounts 47 Imei number 126 127 128 129 USB 130