Apple MC955LL/A Tips and Troubleshooting, Apple iPad Support Site, iPad Doesn’t Respond, Appendix

Tips and Troubleshooting

C

Appendix

Tips and Troubleshooting

Apple iPad Support Site

Comprehensive support information is available online at www.apple.com/support/ipad. You can also use Express Lane for personalized support (not available in all countries). See expresslane.apple.com.⁜⠠

Low-Battery Image or “Not Charging” Message Appears

iPad is low on power and needs to charge for up to ten minutes before you can use it. For information about charging iPad, see “Charging the Battery” on page 33.

or

ÂÂ When charging, make sure you’re using the 10W USB power adapter that came with iPad or the USB port on a recent Mac. The fastest way to charge is to use the power adapter. See “Charging the Battery” on page 33.

ÂÂ For faster charging, turn iPad off.

ÂÂ iPad may not charge when connected to the USB port on an older Mac, a PC, a keyboard, or to a USB hub.

If your Mac or PC doesn’t provide enough power to charge iPad, a Not Charging message appears in the status bar. To charge iPad, disconnect it from your computer and connect it to a power outlet using the included Dock Connector to USB Cable and 10W USB power adapter.

iPad Doesn’t Respond

ÂÂ iPad may be low on power. Connect iPad to the 10W USB power adapter to charge. See “Charging the Battery” on page 33.

ÂÂ Press and hold the Sleep/Wake for a few seconds until a red slider appears, then press and hold the Home button until the app you were using quits.

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