Support and Other Information

iPad Support site

C

Appendix

Comprehensive support information is available online at www.apple.com/support/ipad. You can also use Express Lane for personalized support (not available in all areas). See expresslane.apple.com.

Low-battery image or “Not Charging” message appears

iPad is low on power and needs to charge for up to twenty minutes before you can use it. For information about charging iPad, see “Charging the battery” on page 22.

or

ÂÂ When charging, make sure you’re using the 10W USB power adapter that came with iPad or the USB port on a recent Mac. The fastest way to charge is to use the power adapter. See “Charging the battery” on page 22.

ÂÂ For faster charging, turn iPad off.

ÂÂ iPad may not charge when connected to the USB port on an older Mac, a PC, a keyboard, or to a USB hub.

If your Mac or PC doesn’t provide enough power to charge iPad, a Not Charging message appears in the status bar. To charge iPad, disconnect it from your computer and connect it to a power outlet using the included Dock Connector to USB Cable and 10W USB power adapter.

iPad doesn’t respond

ÂÂ iPad may be low on power. Connect iPad to the 10W USB power adapter to charge. See “Charging the battery” on page 22.

ÂÂ Press and hold the Sleep/Wake button for a few seconds until a red slider appears, then press and hold the Home button to force the app you were using to close.

ÂÂ If that doesn’t work, turn iPad off, and then turn it on again. Press and hold the Sleep/Wake button until a red slider appears, then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.

ÂÂ If that doesn’t work, reset iPad. Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears.

ÂÂ If the screen doesn’t rotate when you turn iPad, hold iPad upright, and make sure that the screen rotation lock is not engaged.

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MD513LL/A, MD330LL/A, MD512LL/A, MD528LL/A, MD510LL/A specifications

The Apple MD510LL/A, MD528LL/A, MD512LL/A, MD330LL/A, and MD513LL/A represent a suite of devices from Apple that have contributed significantly to the landscape of mobile technology. Each model, while serving similar purposes, has its unique set of features and characteristics that cater to different user needs.

The MD510LL/A, more commonly known as the iPad mini with Retina Display, is celebrated for its compact size and high-resolution screen. It boasts a 2048 x 1536 pixel Retina display, providing crystal-clear visuals that enhance everything from reading to gaming. Powered by the A7 chip with 64-bit architecture, performance is notably swift, enabling smooth multitasking and application performance. The device also supports Wi-Fi and 4G LTE, ensuring constant connectivity.

Next, the MD528LL/A, which is part of the iPad Air lineup, further pushes the envelope in terms of power and design. It features a larger 9.7-inch Retina display and a thinner, lighter design, emphasizing portability. Like the MD510LL/A, it also uses the A7 chip, ensuring it can handle demanding applications with ease. The iPad Air supports advanced Wi-Fi technologies, allowing for faster internet speeds, making it a favorite for media consumption and productivity tasks.

The MD512LL/A, also known as the iPad Air 2, introduces several enhancements over its predecessor. It is thinner at just 6.1 mm, making it one of the slimmest tablets available at its time of release. The device features improved camera capabilities, including an 8MP rear camera, allowing users to capture high-quality photos and videos. Additionally, the A8X chip delivers even more graphics performance, which is particularly beneficial for gaming and demanding applications.

The MD330LL/A is recognized as the iPad 4, which, while an older model, still offers solid performance for everyday tasks. This device sports a 9.7-inch Retina display similar to the iPad Air and is powered by the A6X chip, which is capable of handling basic tasks and apps efficiently. Its robust build and decent battery life make it a reliable option for users not requiring the latest technology.

Lastly, the MD513LL/A represents the iPad mini 3. It retains the beloved form factor of the mini while introducing Touch ID functionality for added security and convenience. The device is powered by the A7 chip, ensuring compatibility with a wide range of apps and features, while the 7.9-inch Retina display continues to provide stunning visuals.

In summary, the Apple MD510LL/A, MD528LL/A, MD512LL/A, MD330LL/A, and MD513LL/A devices showcase Apple’s commitment to innovation in the tablet market, each catering to various user preferences and requirements through their unique features, specifications, and design elements.
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