Can’t receive email

ÂÂ Turn iPad off, and then on again. Press and hold the Sleep/Wake button for a few seconds until a red slider appears, then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.

ÂÂ If you use one or more computers to check the same email account, it may create a lock-out. For more information, go to support.apple.com/kb/TS2621.

ÂÂ Set up your email account directly on iPad instead of syncing it from iTunes. Go to Settings > Mail, Contacts, Calendars, tap Add Account, then enter your account information. If iPad is unable to locate your service provider’s settings when you enter your email address, go to support.apple.com/kb/HT4810 for help setting up your account.

ÂÂ If you have an iPad 4G or 3G model that uses a cellular data network, turn off Wi-Fi so iPad connects to the Internet through the cellular data network. Go to Settings > Wi-Fi, then turn off Wi-Fi.

For additional troubleshooting information, go to www.apple.com/support/ipad. If you still can’t send email, you can use Express Lane (not available in all countries). Go to expresslane.apple.com.

Sound, music, and video

If iPad does’t have sound or if video won’t play, try these steps.

No sound

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Make sure the iPad speaker isn’t covered.

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Make sure the Side Switch isn’t set to silent. See “Volume buttons” on page 11.

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If you’re using a headset, unplug it, then plug it in again. Make sure you push the plug all the

 

way in.

 

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Make sure the volume isn’t turned all the way down.

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Music on iPad might be paused. If you’re using a headset with a play button, try pressing the

 

play button to resume playback. Or from the Home screen, tap Music, then tap .

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Check to see if a volume limit is set. In Settings, go to Music > Volume Limit.

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If you’re using the line out port on the optional iPad Dock, make sure that you turn on the

 

external speakers or stereo, and that they’re plugged in correctly and working properly. Use the

 

volume controls on the the external speakers or stereo, not on iPad.

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If you’re using an app that works with AirPlay, check to see if the AirPlay device you’re sending

 

the sound to is turned on and the volume is turned up. If you want to hear sound through

 

iPad’s speaker, tap

and select it from the list.

A song, video, or other item won’t play

The song, video, audiobook, or podcast may be encoded in a format that iPad doesn’t support. For information about the audio and video file formats iPad supports, go to www.apple.com/ipad/specs.

If a song or video in your iTunes library isn’t supported by iPad, you may be able to convert it to a format iPad supports. For example, you can use iTunes for Windows to convert nonprotected WMA files to a format iPad supports. For more information, open iTunes and choose Help > iTunes Help.

140Appendix C    Support and Other Information

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Apple MD510LL/A, MD330LL/A Sound, music, and video, Can’t receive email, No sound, Song, video, or other item won’t play
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MD513LL/A, MD330LL/A, MD512LL/A, MD528LL/A, MD510LL/A specifications

The Apple MD510LL/A, MD528LL/A, MD512LL/A, MD330LL/A, and MD513LL/A represent a suite of devices from Apple that have contributed significantly to the landscape of mobile technology. Each model, while serving similar purposes, has its unique set of features and characteristics that cater to different user needs.

The MD510LL/A, more commonly known as the iPad mini with Retina Display, is celebrated for its compact size and high-resolution screen. It boasts a 2048 x 1536 pixel Retina display, providing crystal-clear visuals that enhance everything from reading to gaming. Powered by the A7 chip with 64-bit architecture, performance is notably swift, enabling smooth multitasking and application performance. The device also supports Wi-Fi and 4G LTE, ensuring constant connectivity.

Next, the MD528LL/A, which is part of the iPad Air lineup, further pushes the envelope in terms of power and design. It features a larger 9.7-inch Retina display and a thinner, lighter design, emphasizing portability. Like the MD510LL/A, it also uses the A7 chip, ensuring it can handle demanding applications with ease. The iPad Air supports advanced Wi-Fi technologies, allowing for faster internet speeds, making it a favorite for media consumption and productivity tasks.

The MD512LL/A, also known as the iPad Air 2, introduces several enhancements over its predecessor. It is thinner at just 6.1 mm, making it one of the slimmest tablets available at its time of release. The device features improved camera capabilities, including an 8MP rear camera, allowing users to capture high-quality photos and videos. Additionally, the A8X chip delivers even more graphics performance, which is particularly beneficial for gaming and demanding applications.

The MD330LL/A is recognized as the iPad 4, which, while an older model, still offers solid performance for everyday tasks. This device sports a 9.7-inch Retina display similar to the iPad Air and is powered by the A6X chip, which is capable of handling basic tasks and apps efficiently. Its robust build and decent battery life make it a reliable option for users not requiring the latest technology.

Lastly, the MD513LL/A represents the iPad mini 3. It retains the beloved form factor of the mini while introducing Touch ID functionality for added security and convenience. The device is powered by the A7 chip, ensuring compatibility with a wide range of apps and features, while the 7.9-inch Retina display continues to provide stunning visuals.

In summary, the Apple MD510LL/A, MD528LL/A, MD512LL/A, MD330LL/A, and MD513LL/A devices showcase Apple’s commitment to innovation in the tablet market, each catering to various user preferences and requirements through their unique features, specifications, and design elements.
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