My 23425 DAC is plugged into my PC, has the green USB indicator (not rWave), is selected as the playback device, but still I get no audio. What gives?

It has been observed during product development and testing that some operating systems occasionally require manual intervention in order for the DAC to install successfully. This is most likely to occur if the DAC is plugged into a different USB port on a PC to where it was previously connected.

Windows XP exhibits this issue. The remedy is to “un-install” the device from the operating system to give Windows XP a clean start when the DAC is next attached. Follow these instructions (with the rDAC connected) to remove the rDAC from Windows XP, then re-attach the rDAC.

1)Via the Control Panel, select System. In the System Properties, select the Hardware tab. Click the button Device Manager.

2)In the Device Manager, under the View menu, turn on the option Show Hidden Devices.

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Arcam 23425 manual