On line registration, Worldwide Guarantee, Problems?

Guarantee

Worldwide Guarantee

This entitles you to have the unit repaired free of charge, during the ﬁrst two years after purchase, at any authorised Arcam distributor provided that it was originally purchased from an authorised Arcam dealer or distributor. The manufacturer can take no responsibility for defects arising from accident, misuse, abuse, wear and tear, neglect or through unauthorised adjustment and/or repair, neither can they accept responsibility for damage or loss occurring during transit to or from the person claiming under the guarantee.

The warranty covers:

Parts and labour costs for two years from the purchase date. After two years you must pay for both parts and labour costs. The warranty does not cover transportation costs at any time.

Claims under guarantee

This equipment should be packed in the original packing and returned to the dealer from whom it was purchased, or failing this, directly to the Arcam distributor in the country of residence.

It should be sent carriage prepaid by a reputable carrier -– NOT by post. No responsibility can be accepted for the unit whilst in transit to the dealer or distributor and customers are therefore advised to insure the unit against loss or damage whilst in transit.

For further details contact Arcam at:

Arcam Customer Support Department,

Pembroke Avenue, Waterbeach, CAMBRIDGE

CB5 9PB, England.

Telephone: +44 (0)1223 203203

Fax: +44 (0)1223 863384

Email: support@arcam.co.uk

Problems?

If your dealer is unable to answer any query regarding this or any other Arcam product please contact Arcam Customer Support on +44 (0) 1223 203203 or write to us at the above address and we will do our best to help you.

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