Troubleshooting, Problem, Cause, Solution

Troubleshooting

The following table should help you diagnose most problems that may arise when using the AVR200.

E n g l i s h

No audio	1.	Power Lead unplugged or not switched on
	2.	In stand by mode
	3.	Mute on
	4.	Tape monitor selected

1.Check mains lead is connected to AVR200 and that the wall switch is on

2.Press the POWER/STANDBY button on remote handset

3.Switch mute off

4.Press the TAPE MONITOR button

No sound on one	1.	Loudspeaker not connected or not connected properly	1.	Check connections to AVR200 and to loudspeaker
channel	2.	Input not connected or not connected properly	2.	Check connections to AVR200 and at source
	3.	Speaker described as ‘OFF’ in set up page	3.	Re-assign speaker settings in on-screen display
	4.	Channel level set too low	4.	Re-assign channel balance in on-screen display
Dolby Digital or DTS not		Digital input not connected	Connect digital output of source to appropriate input on
auto detected			AVR200

Lack of bass or poor stereo image

1.	Speakers wired out of phase (i.e. + connected to –, or red	1.	Check all connections to AVR200 and to loudspeakers
	to black in error – a polarity error in one speaker)	2.	Re-select preset speaker settings in on-screen display
2.	Speakers set as ‘SMALL’

No sound from tuner	1.	Aerial not connected properly	1.	Check aerial connections to AVR200’s back panel
	2.	Weak signal muted by FM Mute	2.	Switch FM MUTE/MONO off or re-tune station

Remote control not	1.	Batteries in handset ﬁtted the wrong way round or ﬂat
working	2.	IR receiver window on AVR200 is obscured
	3.	IR receiver window ﬂooded with light

1.Check orientation of batteries/ replace discharged batteries

2.Remove obstruction

3.Move AVR200 away from light source or shade from intense light source

Picture scrolls around	Wrong video system selected	To toggle between PAL and NTSC video systems, press and
screen, or picture is		hold the STORE button and click the SAT button.
only in black and white

No picture on monitor when video source is selected

1.	Source is not playing	1.	Check and play source
2.	Video connection between the source and AVR200 is not	2.	Check system wiring: ensure connection between source
	been made

Sound and picture	System connections made to wrong inputs of AVR200	Check system wiring: ensure all connections are made to
come from different		correct input on AVR200
sources

AVR200 switches itself	Circuits have overheated and unit has been switched into
to stand by mode	protection mode. This may be because airﬂow around the
	unit is restricted.

Switch unit off. Remove any restrictions to good airﬂow. Allow unit to cool down before switching on again.

The red status LED	The AVR200 has gone into protection mode. This is
ﬂashes and the AVR200	probably caused by an overload or short circuit on the
appears not to work.	loudspeaker outputs.

1.Turn the AVR200 off and disconnect the mains cable.

2.Check all the wiring, making sure that no bare loudspeaker cables are touching each other or the chassis.

3.Reconnect the mains cable and switch back on.

If this does not cure the problem or the problem persists contact your Arcam dealer.

AVR200