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12. Technical Support • Only the unit is under warranty and not the accessories
• For technical specifications, please see the full manual on CD-ROM.
• If technical support determines that your product needs to be returned, please contact the place of
purchase to have your product repaired or replaced (depending on problem type).
• There is an FAQ – Frequently Asked Questions section at the ARCHOS Website
www.archos.com that can help answer many of your questions.
• If you need technical help, you may contact ARCHOS directly in your own language via these phone
numbers. For other countries, please use e-mail technical support.
Telephone Support:
949-609-1400 (USA, Canada)
01 70 20 00 30 (France)
0207-949-0115 (UK)
069-6698-4714 (Germany)
09-1745-6224 (Spain)
02-4827-1143 (Italy)
02-050-405-10 (Netherlands)
E-mail Support:
technical-support@archos.com (United States and Canada customers) English
support-technique@archos.com (Europe and rest of the planet) English and French
support.de@archos.com (German)
To respond to your e-mails efficiently, when sending one, please indicate the product name and question
type in the Subject of the e-mail.
For example:
To: technical-support@archos.com
Subject: Jukebox Multimedia 120 – USB connection to Macintosh
Worldwide Offices
United States & Canada Europe & Asia
ARCHOS Technology
3, Goodyear – Unit A
Irvine, CA 92618 USA
Phone: 1 949-609-1400
Fax: 1 949-609-1414
ARCHOS S.A.
12, rue Ampère
91430 Igny
France
Phone: +33 (0) 169 33 169 0
Fax: +33 (0) 169 33 169 9
United Kingdom Germany
ARCHOS (UK) Limited
Regus House
Windmill Hill Business Park
Whitehill Way
Swindon
Wiltshire SN5 6QR UK
Phone: +44 (0) 1793 44 15 10
Fax: +44 (0) 1793 44 16 10
ARCHOS Deutschland GmbH
Bredelaerstrasse 63
40474 Düsseldorf
Germany
Tel: +49 211 1520 384
Fax: +49 211 1520 349
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