12. Technical Support

Only the unit is under warranty and not the accessories

For technical specifications, please see the full manual on CD-ROM.

If technical support determines that your product needs to be returned, please contact the place of purchase to have your product repaired or replaced (depending on problem type).

There is an FAQ – Frequently Asked Questions section at the ARCHOS Website www.archos.com that can help answer many of your questions.

If you need technical help, you may contact ARCHOS directly in your own language via these phone numbers. For other countries, please use e-mail technical support.

Telephone Support:

949-609-1400

(USA, Canada)

09-1745-6224

(Spain)

01 70 20 00 30

(France)

02-4827-1143

(Italy)

0207-949-0115

(UK)

02-050-405-10

(Netherlands)

069-6698-4714

(Germany)

 

 

 

 

 

 

E-mail Support:

technical-support@archos.com(United States and Canada customers) English support-technique@archos.com(Europe and rest of the planet) English and French support.de@archos.com (German)

To respond to your e-mails efficiently, when sending one, please indicate the product name and question type in the Subject of the e-mail.

For example:

To: technical-support@archos.com

Subject: Jukebox Multimedia 120 – USB connection to Macintosh

 

Worldwide Offices

United States & Canada

Europe & Asia

ARCHOS Technology

ARCHOS S.A.

3, Goodyear – Unit A

12, rue Ampère

Irvine, CA 92618 USA

91430 Igny

Phone:

1 949-609-1400

France

 

Fax:

1 949-609-1414

Phone:

+33 (0) 169 33 169 0

 

 

Fax:

+33 (0) 169 33 169 9

United Kingdom

Germany

ARCHOS (UK) Limited

ARCHOS Deutschland GmbH

Regus House

Bredelaerstrasse 63

Windmill Hill Business Park

40474 Düsseldorf

Whitehill Way

Germany

Swindon

 

 

Wiltshire SN5 6QR UK

Tel:

+49 211 1520 384

Phone:

+44 (0) 1793 44 15 10

Fax:

+49 211 1520 349

Fax:

+44 (0) 1793 44 16 10

 

 

WWW.ARCHOS.COM

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Archos AV140 warranty Technical Support, Telephone Support, Mail Support, For example