Problems - causes - solutions

NA

 

Problem

Cause

Solution

 

The machine does not switch on

The machine is not connected to the

Check connection to the power

 

 

 

 

 

 

power supply

supply

 

 

 

 

 

 

 

Coffee is not hot enough

The cups are cold

Warm the cups with hot water

 

 

 

 

 

 

 

No hot water or steam is dispensed

Steam spout clogged

Pull the steam spout downwards to

 

 

 

 

remove it, and clean

 

 

 

 

 

 

 

Coffee brews too slowly

Coffee too fine

Change coffee blend

 

 

 

 

 

 

 

 

 

Rotate the grind regulation knob to

 

 

 

 

the highest number

 

 

 

 

 

 

 

 

Brew group dirty

Wash the brew group

 

 

 

 

 

 

 

 

SBS system knob turned all the way

Turn the knob to the left and when

 

 

 

to the right

the machine is brewing, turn toward

 

 

 

 

the right

 

 

 

 

 

 

 

Coffee brews too quickly

Coffee too coarse

Change coffee blend

 

 

 

 

 

 

 

 

 

Rotate the grind regulation knob to

 

 

 

 

a lower value

 

 

 

 

 

 

 

 

SBS system knob turned all the way

When the machine is brewing, turn

 

 

 

to the left

the knob to the right

 

 

 

 

 

 

 

The machine takes a long time to

There are limescale deposits in the

Run descaling cycle

 

 

heat up and the amount of water

circuit

 

 

 

dispensed from the spout is too

 

 

 

 

small

 

 

 

 

 

 

 

 

 

The brew group does not come out

The brew group is off position

Turn the machine on. Close the

 

 

 

 

front door; the group returns to

 

 

 

 

the starting position and can be

 

 

 

 

removed.

 

 

 

 

 

 

 

 

Drip tray inserted

Remove the drip tray

 

 

 

 

 

 

 

Coffee leaks out of the brew unit

Brew unit in the wrong position

Reposition the brew unit

 

 

 

 

 

 

 

 

Brew unit clogged

Remove brew unit and wash

 

 

 

 

 

 

 

Coffee has little foam

Unsuitable coffee blend or coffee is

Change coffee blend

 

 

 

not freshly toasted

 

 

 

 

 

 

 

 

 

Coffee blend too coarse

Regulate the grind

 

 

 

 

 

 

 

 

SBS system knob turned towards

Turn the SBS system knob to the

 

 

 

the left

right

 

 

 

 

 

 

 

Water overflowing from the drip tray

Drip tray too full

Check the position of the float and

 

 

 

 

empty the drip tray

 

 

 

 

 

CUSTOMER CARE, SERVICE OF PARTS: 1-877-356-0766 or e-mail to: service@aristonamerica.com

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Ariston MCA15NAP manual Problems causes solutions, Problem Cause Solution

MCA15NAP specifications

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