Chapter 4

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)

Go To

 

 

Power On Issue

Page 146

No Display Issue

Page 147

 

 

LCD Failure

Page 149

 

 

Internal Keyboard Failure

Page 150

 

 

TouchPad Failure

Page 151

 

 

Internal Speaker Failure

Page 152

 

 

Internal Microphone Failure

Page 153

 

 

USB Failure

Page 155

 

 

Other Function Failure

Page 155

 

 

4.If the Issue is still not resolved, see “Online Support Information” on page 255.

Chapter 4

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Page 155
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Aspire Digital 5820T manual Common Problems, Symptoms Verified Go To