Chapter 4
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to
3.Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) | Go To |
|
|
Power On Issue | Page 128 |
No Display Issue | Page 129 |
|
|
LCD Failure | Page 131 |
|
|
Internal Keyboard Failure | Page 131 |
|
|
Touch Pad Failure | Page 132 |
|
|
Internal Speaker Failure | Page 132 |
|
|
Internal Microphone Failure | Page 134 |
|
|
ODD Failure | Page 136 |
|
|
Rightside USB Failure | Page 139 |
|
|
Modem Failure | Page 139 |
|
|
WLAN Failure | Page 140 |
|
|
Acer EasyLaunch Button Failure | Page 140 |
|
|
Acer MediaTouch Failure | Page 141 |
|
|
Fingerprint Reader Failure | Page 141 |
|
|
Thermal Unit Failure | Page 142 |
|
|
HDTV Switch Failure | Page 142 |
|
|
Other Functions Failure | Page 143 |
|
|
Intermittent Failures | Page 144 |
|
|
Undermined Failures | Page 144 |
|
|
4.If the Issue is still not resolved, see “Online Support Information” on page 197.
Chapter 4 | 127 |
