Troubleshooting

This troubleshooting guide provides solutions to some common problems that you may encounter while installing and/or using ASUS Pocket Wireless AP. These problems require simple troubleshooting that you can perform by yourself. Contact the ASUS Technical Support if you encounter problems not mentioned in this section.

ProblemAction
The ASUS Pocket Wireless AP does not power up.

Other devices cannot communicate with the ASUS Pocket Wireless AP through a wired network connection.

Use a test meter to measure the voltage output of the power source through the power plug.

Check if the power plug is properly connected to the device.

Verify your network configuration to ensure that there is no IP address duplication. Turn off the device in question, then ping the assigned IP address of the device. Make sure no other device responds to that address.

Check if the cables have the proper pin outs and connectors. You may also use another LAN cable.

Make sure the hub, switch, or computer connected to the ASUS Pocket Wireless AP supports 10Mbps speed.

Do this by check the ASUS Pocket Wireless AP and the Hub LEDs. When you connect the ASUS Pocket Wireless AP to a 10/100 Mbps hub, both the Hub LED and the ASUS Pocket Wireless AP Ethernet LEDs should light up.

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ASUS Pocket Wireless Access Point (WL-330)