IN CASE OF DIFFICULTY
ANSWERING SYSTEM OPERATION
PROBLEM |
| SOLUTION |
System Does Not | • | Make sure you are calling from a touch tone phone. |
Respond To Remote |
| When you dial a number, you should hear tones. If you |
Commands | hear clicks instead, the phone is not a touch tone | |
telephone.
•The answering system may not detect the Remote Access Code while your announcement is playing. Try waiting until the announcement is over before entering the code.
•There may be noise interference on the phone line you are using. Press dial buttons firmly.
•Make sure you are entering your Remote Access Code correctly.
•You might be calling from a phone that sends tones too short for your answering system to detect.
•If there are many messages recorded, the system may take longer than usual to respond.
PROBLEM | SOLUTION |
Power Failure | If the system is disconnected from AC power it will not operate. |
Recovery | Your announcement and messages are retained in memory |
| during a power failure, but you will need to reset the clock. |
| See the instructions on the bottom of the unit. |
If the system announces, “POWER FAILURE” after announcing
the time and day, you may need to reset the clock. See the instructions on the bottom of the unit.
PROBLEM |
| SOLUTION |
System Takes Longer If there are many messages recorded, the system may take | ||
Than Usual To Respond | longer than usual to respond audibly. | |
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PROBLEM |
| SOLUTION |
Message Window | • | Make sure the power cord is securely connected to both |
is Blank | the answering system and an electrical outlet not controlled | |
by a wall switch.
•Press O to make sure the system is on.
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