QUICK REFERENCE GUIDE | INDICATION : |
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| Portable unit won’t | Portable unit | Headset is | Headset | Caller | Portable unit | |
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| turn on or allow | ||||||
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| battery pack | ||||||
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| outbound or | picking up | user can’t | can’t hear | locks up or | ||
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| won’t charge | interference | |||||
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| inbound calls | hear caller | headset user | loses com- | |||
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| properly | ||||||
ITEMS TO CHECK : |
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| munications | |||
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| Determine if base and portable unit ringers are | X |
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| turned on and ON/OFF key has been pressed. |
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| Remove portable unit from base for at least five minutes, |
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| then replace portable unit in base unit cradle until beep is | X |
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| X | |
| heard through headpiece (approximately two seconds) |
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| to ensure a common security code. |
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| Unplug AC adapter from base unit and battery pack | X |
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| from portable unit, reattach power sources and place | X |
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| X | ||
| portable unit in base unit. |
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| Determine if portable unit is outside range of base unit. | X |
| X | X | X |
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| Determine if low battery condition exists. | X |
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| X | X |
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| Move base unit to alternate location. | X |
| X | X | X |
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| Ensure units are located away from radio | X |
| X | X | X |
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| frequency devices. |
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| Ensure AC adapter and telephone line cord | X | X |
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| X | |
| are properly installed. |
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| Verify that Tone/Pulse switch is set appropriately. | X |
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| Ensure headpiece is properly positioned. |
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| X | X |
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| Adjust volume control as necessary. |
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| X |
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| Determine if MUTE is turned on. |
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| X |
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| Ensure that base unit antenna is fully extended and | X |
| X | X | X |
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| positioned vertically. |
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| Ensure battery pack is installed in portable unit. | X | X |
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| X | |
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| Clean metal charging contacts on portable unit. | X | X |
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