AT&T 4.1 Telephone Options

The preceding list does not include all system options available to you, only

those that are most commonly changed. For information about all options, refer

to Chapter 5 or the inside back cover of this guide.

Telephone Options

Telephone options let you further customize individual extensions in the system.

For example, you can specify which outside lines ring at an extension and you

can store phone numbers on programmable buttons on system phones.

Telephone options to consider are:

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Automatic Line Selection allows you to select the sequence of lines

through which the system searches to find a free line when the user

makes a call. (For extensions with standard phones, set Automatic Line

Selection to “intercom first.” This enables the user at the standard phone

to access system features, including intercom calling.) If you are

changing Automatic Line Selection plus one or more other options for an

extension, you must set Automatic Line Selection first.

Line Ringing specifies whether or not the line rings at the extension.

Outgoing Call Restriction (#401) specifies the types of calls that can be

made from the extension.

Automatic Extension Privacy (#304) assigned to an extension to which

an auxiliary device such as a fax machine or modem is connected,

prevents users from interrupting calls to this extension. You can also use

this option to have Privacy on PARTNER-6, MDC 9000, and MDW 9000

phones, which do not have Privacy buttons.

Doorphone/Internal Hotline Phone/External Hotline Phone (#604)

specifies whether or not a special phone application is installed at an

extension.

Auto Dialing lets you store phone numbers or extension numbers on the

eight programmable buttons with lights on PARTNER-18D and

PARTNER-18 phones. (See page 3-2 for the location of these buttons,

which are called Auto Dial buttons.) An extension number stored on a

button is an intercom Auto Dial number, and an outside phone number

stored on a button is an outside Auto Dial number. (You can also set up

an Auto Dial button for Group Paging.)

This list does not include all telephone options available to you, only those that

are most commonly changed. For information about all options, refer to Chapter

5 or the inside back cover of this guide.

2-2 Customizing Your System

Contents

Main Copyright 1995 AT&T All Rights Reserved Printed in U.S.A. AT&T 518-455-118 Issue 1 July 1995 Notice Federal Communications Commission (FCC) Interference Notice Canadian Emissions Requirements Contents About This Guide i 5 4 Page About This Guide Purpose Terminology How to Use This Guide Product Safety Statements Reference Materials iv How to Comment on This Guide Overview Important Safety Instructions SAVE THESE INSTRUCTIONS 1-ii Overview Features and Capabilities System Components Figure 1-1. Sample System Components System Modules 1-2 System Phones Auxiliary Equipment 1-4 Combination Extensions Page Customizing Your System 2 System Options Telephone Options 2-2 Changing Option Settings PBX or Centrex Services Support 2-4 Learning About Telephones 3 System Telephones 3-i Combination Extensions Standard Telephones Learning About Telephones 3 System Telephones Buttons and Indicators 3-2 Page Lights Table 3-1. Light Patterns for System Phones 3-4 Ringing Patterns Dial Tones Using the Speaker and Microphone Hands-Free Answer on Intercom (HFAI) 3-6 NOTES: Speakerphone Performance Tips Standard Telephones Ringing Patterns Dial Tones 3-8 Using the Switchhook Limitations Feature Phones Combination Extensions 3-10 Using Auxiliary Equipment 4 Overview Answering Machines 4-i Credit Card Scanners Fax Machines Modems Using Auxiliary Equipment 4 Answering Machines Single Answering Machine 4-2 Figure 4-1. Single Answering Machine Multiple Answering Machines Figure 4-2. Multiple Answering Machines Personal Answering Machine Figure 4-3. Personal Answering Machine 4-4 Credit Card Scanners Figure 4-4. Credit Card Scanner Fax Machines Using Fax Machines Transferring a Call to the Fax Machine 4-6 Using the Fax Machines Notify Feature Setting Up Fax Machines Fax Machine with its Own Fax Line Figure 4-5. Fax Machine with its Own Line Fax Machine Line Saver Figure 4-6. Fax Line Saver Setup 4-8 Fax and Telephone Combination Figure 4-7. Fax and Telephone Combination Modems Stand-Alone Modem for Placing Calls Only 4-10 Figure 4-8. Stand-Alone Modem for Placing Calls Only Send and Receive Modem Figure 4-9. Send and Receive Modem Page Page Feature Reference 5 Abbreviated Ringing (#305) 5-2 Answering Calls How to Answer Calls Auto Dialing Changing Settings at the Users Phone 5-4 Changing Settings From Extension 10 Automatic Extension Privacy (#304) 5-6 Automatic Line Selection 5-8 Conference Calls 5-10 Conference Drop Dial Mode (#201) 5-12 Display Doorphone/Internal Hotline Phone/External Hotline Phone (#604) 5-14 Page Group Paging 5-16 Page Hold 5-18 Hold Hold Disconnect Time (#203) Joining Calls How to Join a Call 5-20 Last Number Redial Line Ringing 5-22 Making Calls How to Make an Outside Call How to Make an Intercom Call 5-24 Music Access 5-26 Music/Tones On Hold (#602) 5-28 Outgoing Call Prefix (#402) Outgoing Call Restriction (#401) 5-30 Page Privacy Related Procedures 5-32 Recall 5-34 Recall Timer Duration (#107) Special Dialing Functions Examples 5-36 System Date (#101) System ResetSystem Options Saved (#728) 5-38 System Speed Dialing 5-40 System Time (#103) Transferring Calls How to Transfer a Call 5-42 Page Unique Line Ringing (#118) 5-44 Page Troubleshooting When You Need Help Power Failure Operation Problems and Solutions 6-i Troubleshooting When You Need Help Power Failure Operation Problems and Solutions All Phones Dead: No Dial Tone or Lights 6-2 Multiple Phones Dead: No Dial Tone or Lights Trouble Making Outside Calls Page Phone Does Not Ring Calls Are Answered Automatically 6-4 Trouble Hearing Called Party Using the Recall Feature Has No Effect Using the Recall Feature Disconnects Call Phone Rings Back after Intercom Call with No One at Other End Combination Extension Problem: Phone Does Not Ring Properly 6-6 Call on Hold Hangs Up, but Line Does Not Disconnect Calls on Hold Are Disconnected Incorrect Date and Time Appear on Phone Display Display Shows Strange Characters or Nothing At All Display Shows Only 16 Characters Per Line 6-8 System Phone in Combination Extension Does Not Work Poor Transmission Quality on Modem No Music On Hold Cant Program Top Row of Buttons on PARTNER-18D Phone Other Problems with Phones Other Problems with Sytem 6-10 Page SYSTEM SPEED DIAL NUMBERS ] + 2-digit code On standard phones, press [ On system phones, press [ To call another extension: On system phones, press [ B Specifications B-1 Capacities System 206 Module Extension Jack 200 Module Dimensions B-2 Page Installation C Safety Instructions for Installation Personnel Before You Start Check for Outside Lines C-2 Figure C-1. Network Interface Jacks Check for Inside Wiring If There Is Wiring Figure C-2. Testing Inside Wiring If There Is No Wiring Required Parts Figure C-3. Required Parts C-4Installation Installation Guidelines System Modules Telephones and Devices Limitations for Standard Devices C-6 Combination Extensions Using a Direct Connection Figure C-4. Combination Extension Using Direct Connection Using a Bridging Adapter Figure C-5. Combination Extension Using Bridging Adapter Installation Procedures Installing the First System Module (206 only) C-8 Installing a Second Module 5 6 C-10 Connecting Lines and Extensions 5 C-12 Assembling System Phones Desk Mounting Wall Mounting C-14 5 Connecting and Testing Telephones 1 2 Connecting a Music On Hold Device 1 3 Replacing System Modules 1 2 3 5 6 C-18 Maintenance, Repair, and Ordering Information D Maintenance Repair Information In Warranty Repairs Post-Warranty Repairs AT&T Limited Warranty and Limitation of Liability Limitation of Liability Product Ordering Information D-4 * System Telephones and Accessories: D-5 Table D-1. Sources of Additional Equipment and Replacement Parts (U.S.) ** E Federal Communications Commission (FCC) Interference Information FCC Notification and Repair Information E-2 IC Notification and Repair Information E-4 Renseignements sur la notification du ministre des Communications du Canada et la rparation Glossary A C E F M N GL-2 P R Index A Index IN-1 B C G H IN-2 Index I J P Q Index IN-3 R S T U IN-4 Index V W CHANGING FACTORY SETTINGS OPTIONS THAT AFFECT ALL EXTENSIONS OPTIONS THAT AFFECT AN INDIVIDUAL EXTENSION = Factory Setting SYSTEM SPEED DIAL NUMBERS (p. 5-39) AT EXTENSION 10: TO STORE TO REMOVE TO REMOVE TO STORE DIRECTLY TO STORE REMOTELY