Automatic Line Selection
Description
This telephone option determines the line a user is connected to after lifting the
handset to make a call. When the user lifts the handset, the system searches
through the specified lines and connects the user to the first available one. The
factory setting for the order of the search is outside lines 1 through 4, then
intercom. This means if all outside lines are busy, the user will hear the intercom
dial tone after lifting the handset.
Considerations
■If your system has less than four outside lines, you must change Automatic
Line Selection for each extension to include only the lines connected to the
system.
■For system phones, the specified order could give preference to specified
lines. For example, a telemarketing firm with WATS service on line 4 to
reduce telephone expenses can set Automatic Line Selection for all
telemarketers’ extensions to “4, 1, 2, 3, intercom.” This way the WATS line
would be selected first.
■For standard phones, you must set up the extension to select intercom first
so the user at the extension can place intercom calls and access system
features. For example, the setting for a standard phone used only for calling
employees or making local calls on line 1, would be set to “intercom, 1.”
When users lift the handsets on standard phones, they hear intercom dial
tone. On a PBX or Centrex system, the user must dial [ 9 ] to access a
PBX or Centrex line.
■For combination extensions, the order of line selection for both devices
(including a standard device) follows the Automatic Line Selection setting
for the extension.
■If you want to change Automatic Line Selection for an extension and you are
changing more than one option for that extension, you must change
Automatic Line Selection first.
Valid Entries
Outside lines 1, 2, 3, 4, Intercom ✔
Any outside line(s) and/or intercom in any order
Automatic Line Selection 5-7