Issue 1 March 1996 13
2. Dial the Answer Back feature access code _____.
■You hear a dial tone.
3. Dial the extension number of the person that parked the call.
■You hear a confirmation tone, and then you are connected to the
parked call.
Call Pickup 0The Call Pickup feature allows you to answer calls intended for other extension
numbers within your Call Pickup group. Call Pickup groups are established so
that when one member of a group is gone, other members of the group can
answer that member's calls. A Call Pickup group usually consists of people who
are located in the same area or have similar functions (such as the front office
staff).
To answer a call placed to a member of your pickup group when your voice ter-
minal is idle, do the following:
1. Go off-hook.
■You hear a dial tone.
2. Do one of the following:
a. Press , and then press the dial keypad number assigned
to the Call Pickup feature.
b. Dial the Call Pickup feature access code _____.
■You are connected to the incoming call.
To pick up a call when you are already active on another call, do the following:
1. Press .
■The current call is placed on hold, and the green status lamp at
the call appearance flutters.
Feature
Hold