Appendix

Troubleshooting

It may be necessary to purchase a new battery. Please refer to the Batteries section of this user’s manual.

The telephone might be malfunctioning. Please refer to the Limited warranty section of this user’s manual for further instruction.

The CHARGE • Clean the metallic charging contacts on the cordless

light is off handsets and telephone base each month using a pencil

eraser or a dry non-abrasive fabric.

Make sure the power adapter and telephone line cords are plugged in correctly and securely.

• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the cord- less handset and telephone base to reset.

The telephone might be malfunctioning. Please refer to the Limited warranty section of this user’s manual for further instruction.

There is no dial

First, try all the above suggestions.

tone

 

Move the cordless handset closer to the telephone base. It

 

 

 

 

 

might be out of range.

 

 

• The telephone line cord might be malfunctioning. Try install-

 

 

 

ing a new telephone line cord.

 

 

• Disconnect the telephone base from the telephone jack and

 

 

 

connect a different telephone. If there is no dial tone on the

 

 

 

telephone either, the problem is in your wiring or local serv-

 

 

 

ice. Contact your local telephone company.

 

 

 

 

The

telephone

Make sure the ringer is on (page 12-13).

does

not ring

Make sure the telephone line cord and power adapter are

when there is an

 

plugged in properly (page 6).

incoming call

 

The cordless handset may be too far from the telephone

 

 

 

 

 

base. Move it closer to the telephone base.

 

 

• There may be too many extension telephones on the telephone

 

 

 

line to allow all of them to ring simultaneously. Try unplugging

 

 

 

some of them.

 

 

If the other telephones in your home are having the same

 

 

 

problem, the problem is in the wiring or local service.

 

 

 

Contact the local telephone company (charges may apply).

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AT&T 91-001105-040-100 user manual Some of them