91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd 2/13/1950 7:21 PM Page 45

Appendix

In case of difficulty

If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1-800-222–3111.

Telephone does not work at all

•Make sure the battery is installed and charged correctly (see page 8).

•Make sure the AC adapter is plugged into an outlet not controlled by a wall switch.

•Make sure the telephone line cord is plugged firmly into the base unit and the modular jack.

•If these suggestions do not work, unplug the base, remove and re- insert the battery, then place the handset in the charger to re-initial- ize.

Phone does not ring

•Make sure the ringer is on (see pages 18-19).

•Make sure the telephone line cord and AC adapter are plugged in properly (see pages 6-7).

•Move the handset closer to the base.

•You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them.

If you hear noise or interference during a call

•You may be out of range. Move closer to the base.

•Appliances plugged into the same circuit as the base can cause interference. Try moving the appliance or base to another outlet.

•The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably on an upper floor.

•Disconnect the base from the modular jack and plug in a corded tele- phone. If calls are still not clear, the problem is probably in your wiring or local service. Call your local telephone service company.

•Do you have DSL service? If so, you need to have a DSL filter installed at every phone jack that has a phone connected to it. Contact your DSL service provider for filter information.

•Do you have a wireless router or a computer with a wireless LAN card? If so, place the corded base unit and the cordless handset at least 3 feet away from your wireless router, computer, or cordless remote charger to avoid interference.

Buttons don’t

•

If the cordless handset buttons don’t work, try placing the handset in

work

 

the charger for at least 15 seconds.

 

•

If the corded base buttons don't work, try unplugging the AC adapter

 

 

and then plug it back in again.

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AT&T ATT-EP5962 user manual Case of difficulty
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ATT-EP5962 specifications

The AT&T ATT-EP5962 is an advanced and efficient telecommunications device designed primarily for residential use, catering to the growing demand for reliable home connectivity. This product stands out in the competitive market due to its robust features, user-friendly interface, and integration of cutting-edge technologies that ensure an optimal user experience.

One of the standout features of the ATT-EP5962 is its seamless high-speed internet connectivity. Leveraging the latest advancements in fiber optic technology, the device is capable of delivering lightning-fast download and upload speeds, enabling users to stream HD content, play online games, and conduct video calls without buffering or interruptions. This speed is particularly vital for multiple users in a household, ensuring that all devices can connect simultaneously without compromising performance.

Moreover, the ATT-EP5962 incorporates advanced security features, such as WPA3 encryption, which enhances the overall security of your home network. This technology helps to safeguard personal information against unauthorized access while providing peace of mind to users who engage in online banking or shopping.

The ATT-EP5962 is also equipped with dual-band Wi-Fi capabilities, operating on both the 2.4 GHz and 5 GHz bands. This flexibility allows users to choose the appropriate band for their specific needs, with the 5 GHz band supporting high-bandwidth activities while the 2.4 GHz band offers extended range. The device's intelligent prioritization of bandwidth helps ensure that critical applications receive the necessary resources for optimal performance.

In addition to its connectivity features, the ATT-EP5962 offers a user-friendly interface, making it easy for users to manage their home network settings. The device supports remote management through a dedicated mobile application, allowing users to monitor their network status, configure settings, and troubleshoot issues from anywhere.

Furthermore, the ATT-EP5962 is designed with energy efficiency in mind, minimizing power consumption and lowering the overall carbon footprint. This commitment to sustainability emphasizes AT&T's dedication to creating environmentally friendly products.

In summary, the AT&T ATT-EP5962 is a versatile and reliable telecommunications device, perfectly suited to meet the demands of modern households. With its high-speed connectivity, enhanced security, dual-band capabilities, and user-friendly management options, it represents a significant advancement in home networking technology, providing users with the performance they need for everyday digital activities.
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