AT&T ATT-EP5962 user manual Hold, Call transfer

Models: ATT-EP5962

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91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd 2/13/1950 7:21 PM Page 11

H

VOL HOLD MUTE

SPEAKE

LUME

R

VO

BASE 0

HANDSET2 2

HANDSET3 3

^ OK V

Telephone Operation

Basic handset operation

Hold

During a conversation, select HOLD to place a call on hold. CALL ON HOLD will be displayed for 4 seconds and an H will appear in the upper left corner of the display. Press the corresponding key (LINE 1 or LINE 2) to resume the call.

NOTE: If the call is not resumed in five minutes the set will ring. The display will show CALL ON HOLD RING BACK!. If the RING BACK is not answered

in 30 seconds, the call will end.

If you are on a call on the other line, your call will not be interrupted by the RING BACK for the held line. The call on the held line will end in five minutes with no warning.

Call transfer

During a conversation you can transfer the call to the base or to another handset.

Press XFER to display a list of handsets and base. Use

the^V buttons to highlight the set you want, then select OK to transfer the call to the remote set. A person at the remote set can press LINE 1, LINE 2, or the INTERCOM/TRANSFER button to receive the transferred call.

NOTE: If the transferred call is not answered in 30 seconds, the call will be returned to the originating handset. Thirty seconds later, the display of the

originating handset will show CALL ON HOLD RING BACK!. If the RING BACK is not answered in 30 seconds, the call will end.

You can announce to the base or to another handset that you will transfer the call to them by selecting HOLD and then pressing XFER. This will send an intercom signal. When the intercom call is answered, you can talk privately. After the inter- com call ends (by pressing OFF on the handset or INTERCOM on the base), the call will be transferred.

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AT&T ATT-EP5962 user manual Hold, Call transfer