My cordless handset isn’t performing normally | AT&T CL81301

Appendix

Troubleshooting

My cordless handset isn’t performing normally.

•Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch.

•Move the cordless handset closer to the telephone base. You might have moved out of range.

•Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Out of range OR No pwr at base appears on my cordless handset.

•Ensure you plug the telephone base in properly and the power is on.

•Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize.

•Move the cordless handset closer to the telephone base. You might have moved out of range.

•Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

The batteries do not hold a charge.

•If the cordless handset is in the telephone base or charger and the charge light is not on, refer to The charge light is off or blinking (page 68).

•Charge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.

•If the battery is depleted, it might take approximately 30 minutes to charge the handset before it shows Low battery. Refer to the table on page 6 for details.

•You might need to purchase a new battery. Please refer to Battery installation and charging in this user’s manual on pages 6-7.

65

Image 71

AT&T CL81301, CL82401, CL82601, CL82101 My cordless handset isn’t performing normally, Batteries do not hold a charge

Contents

CL82101/CL82201/CL82301 CL82351/CL82401/CL82451 Congratulations Parts checklist CL82101/CL82201/CL82301 CL82351/CL82401/CL82451 Table of contents Directory Index Quick reference guide handset QCID/VOLUME Main menu Answer on Quick reference guide telephone base Avoid placing the telephone base too close to Installation Charger installation Telephone base and charger installationTelephone base installation Step Battery installation and charging Charge light Step Tabletop to wall mount installation Installation options See Telephone base and charger installation on Wall mount to tabletop installation Setting Handset settings Ringer tone Ringer volume Set date/time Caller ID announce Press MENU/SELECT in idle mode to enter the main menuLCD language Press MENU/SELECT to choose LCD language Clear voicemail indication Voicemail visual message waiting indicatorTo manually turn off the new voicemail indicators Key tone Rename handset To set the home area code Use caller ID to automatically set date and timeHome area code Website Dial modeTo set the dial mode Handset operation To redial a number SpeakerphoneLast number redial To view the 10 most recently dialed numbers Equalizer Options while on calls Chain dialing To access the directory while on a callTo access the caller ID log while on a call To access the redial list while on a call Press MENU/SELECT to choose Transfer Temporary tone dialingBlind transfer To stop the paging tone Multiple handset useHandset locator To start the paging tone Answer an incoming call during an intercom call Intercom To transfer or share an outside call using intercom Call transfer using intercom PTT call to a single handset Push-to-talk PTTTurn PTT on or off To call a group of handsets Connecting to groupPTT call to a group of handsets Press and hold PTT to talk, press Intercom Answer a PTT callChange a one-to-one PTT call to an intercom call End or leave a PTT call Answer an incoming call during PTTMake an outgoing call during PTT Capacity About the directoryShared directory Create a new directory entry Create directory entries Add a predialed telephone number to the directory Search by name Review the directoryReview directory entries Edit a directory entry Dial, delete or edit directory entriesDisplay dial Delete a directory entry Reassign a speed dial number Speed dialAssign a speed dial number Delete a speed dial number Make a call using speed dial Information about caller ID with call waiting About caller ID How the caller ID history caller ID log works Missed new call indicatorCaller ID history Review the caller ID history Caller ID operationMemory match Press MUTE/DELETE to delete the shown entry View dialing optionsDial a caller ID log entry Delete caller ID log entries To delete an entry Save a caller ID log entry to the directory On-screen message Reason Reasons for missing caller ID information To record a new outgoing announcement Answering system settingsAnnouncement To play your current outgoing announcement Answer on/off Using a handsetTo delete your outgoing announcement Number of rings To change the settingCall screening Press MENU/SELECT to select Call screening To change the remote access code Remote access code Message recording time Message alert tone About the answering system Answering system and voicemail indicatorsUsing the answering machine and voicemail together Call screening at the telephone base Message capacityVoice prompts Temporarily turning off the message alert tone Call interceptBase ringer To listen to messages on a cordless handset When messages are playing on the telephone baseMessage playback To listen to messages at the telephone base To delete all old messages on the handset When messages are playing on the handsetDelete all old messages To delete all old messages on the telephone base Play back a memo Recording and playing memosRecord a memo Message counter displays Base message counter displays To remotely reach your answering system Remote accessRemote commands Remote access Register a handset to your telephone base Adding and registering handsets Press and hold /HANDSET Locator on Deregistering handsets Telephone base tones Alert tones and lightsScreen icons Handset alert tones USE Lights Screen display messages Handset display screen messages Transfer to Cannot dial out TroubleshootingMy telephone doesn’t work at all Cannot get a dial tone Batteries do not hold a charge My cordless handset isn’t performing normally My cordless handset does not ring when I receive a call Experience poor sound quality when using the speakerphoneHear other calls while using my phone My calls cut in and out while I’m using my cordless handset Incomplete messages System does not receive caller ID when on a callCharge light is off or blinking My caller ID isn’t working System does not record messages System does not respond to remote commandsSystem does not answer after the correct number of rings Cannot retrieve voicemail messages Outgoing announcement is not clear Common cure for electronic equipment Avoid water MaintenanceCleaning your telephone Taking care of your telephone Safety information Important safety information Especially about cordless telephones Industry Canada FCC Part 68 and Acta FCC Part Call 1 800 222-3111. In Canada, dial 1 866 Limited warranty How do you get warranty service? Operation Operating time Technical specifications Index Index Action Remote command Remote access wallet card