Appendix

Troubleshooting

My cordless handset isn’t performing nor- mally

Make sure the power cord is securely plugged into the base. Plug the unit into a different, working electrical outlet not controlled by a wall switch.

Move the cordless handset closer to the base. You might have moved out of range.

Reset the base. Unplug the unit’s electrical power. Wait for 15 sec- onds then plug it back in. Allow up to one minute for the cordless handset and base to reset.

Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

CONNECTING...

displays on my cordless handset

Ensure that the base is powered up.

Place the cordless handset in base cradle for 1 minute to allow the cordless handset and base to resynchronize channels.

Move the cordless handset closer to the base. You might have moved out of range.

If the cordless handset is in its base and the charging light does not come on, refer to the charge light is off in this troubleshooting guide.

Reset the base. Unplug the unit’s electrical power. Wait for 15 sec- onds then plug it back in. Allow up to one minute for the cordless handset and base to reset.

Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, page towers, cell phones, intercoms, room monitors, televisions, per- sonal computers, kitchen appliances and cordless phones.

The batteries will not hold a charge

Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to its base when not in use.

You may need to purchase a new battery, please refer to the batteries section of this user’s manual.

Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual for further instruction.

If the cordless handset is in its base and the charging light does not come on, refer to “The charge light is off” in this troubleshooting guide.

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AT&T E5947B, E5937B, E5927B, E5926, E1937B user manual Connecting