Appendix C

Troubleshooting

The battery

Make sure the handset is placed in the telephone base

does not

 

correctly. The CHARGE light on the handset should be

charge in the

 

on.

handset or the

If the cordless handset is in the telephone base, but the

handset battery

 

CHARGE light is not on, refer to The CHARGE light is

does not

 

off in this section.

accept charge.

It may be necessary to purchase a new battery. Please

 

 

 

refer to the Batteries section of this user’s manual.

 

The telephone might be malfunctioning. Please refer to

 

 

the Limited warranty section of this user’s manual for

 

 

further instruction.

The CHARGE

Clean the metallic charging contacts on the cordless

light is off.

 

handset and telephone base each month using a pencil

 

 

 

 

eraser or a dry non-abrasive fabric.

 

 

 

Make sure the power adapter and telephone line cords

 

 

 

 

are plugged in correctly and securely.

 

 

 

 

 

 

 

Unplug the power adapter. Wait for 15 seconds before

 

 

 

 

 

 

 

plugging it back in. Allow up to one minute for the

 

 

 

 

cordless handset and telephone base to reset.

The telephone might be malfunctioning. Please refer to the Limited warranty section of this user’s manual for further instruction.

There is no dial •

First, try all the suggestions in My telephone does not

tone.

work at all, on the previous page.

Move the cordless handset closer to the telephone base.

 

It might be out of range.

The telephone line cord might be malfunctioning. Try

 

installing a new telephone line cord.

Disconnect the telephone base from the telephone jack

 

and connect a different telephone. If there is no dial

 

tone on that telephone either, the problem is in your

 

wiring or local service. Contact your local telephone

 

company.

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AT&T EL41108 user manual Charge light is not on, refer to The Charge light is