Appendix C
Troubleshooting
My phone rings but when I try to answer the call the handset screen shows
CONNECTING…
•The cordless handset may be too far from the telephone base. Move closer to the telephone base and try to answer the call.
I cannot dial | • | First, try all the suggestions in The telephone does not |
out. |
| ring when there is an incoming call, on the previous |
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| page. |
| • | Make sure there is a dial tone before dialing. It is |
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| normal if the cordless handset takes a second or two to |
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| synchronize with the telephone before producing a dial |
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| tone. Wait an extra second before dialing. |
| • | Make sure the telephone is set to the correct dial mode |
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| (pulse dial or tone dial) for the service in your area. |
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| Refer to the Dial mode section of this user’s manual |
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| (page 11) to set the dial mode. |
| • If the other telephones in your home are having the same | |
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| problem, the problem is in the wiring or local service. |
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| Contact your local telephone company (charges may apply). |
| • | Eliminate any background noise. Noise from a television, |
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| radio, or other appliances may cause the telephone |
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| to not dial out properly. If you cannot eliminate the |
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| background noise, first try muting the cordless handset |
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| before dialing, or dialing from another room in your |
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| home with less background noise. |
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|
There is noise | • | The handset may be out of range. Move it closer to the |
or interference |
| telephone base. |
during a |
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|
telephone |
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conversation. |
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