Useful Information

Problem

Cause & solution

Copying stopped with an

L The destination handset may have lost communication

item displayed.

with the base unit, or the destination handset user may

 

have pressed {C} or {s}.

 

The displayed phonebook item was not copied to the

 

handset. Press {OFF}. Confirm that the destination

 

handset is in standby mode (i.e., not in use) and try

 

again.

 

 

The display exits the

L The handset automatically exits after 1 minute of

phonebook while

inactivity.

searching.

 

 

 

 

 

Caller ID

Problem

Cause & solution

The handset does not

L You have not subscribed to Caller ID service. Contact

display the caller’s name

your telephone company to subscribe.

and/or phone number.

L If your unit is connected to any additional telephone

 

equipment such as Caller ID box or wireless telephone

 

jack, disconnect the unit from the equipment and plug

 

the unit directly into the wall jack.

 

L If your unit is connected to a telephone line with xDSL

 

service, we recommend connecting a noise filter

 

between the base unit and the telephone line jack.

 

Contact your xDSL provider for details.

 

L The name display service may not be available in some

 

areas. Contact your telephone company for details.

 

L Other telephone equipment may be interfering with this

 

unit. Disconnect the other equipment and try again.

 

L The caller requested not to send caller information

 

(page 25).

 

L If a call is being transferred to you, the caller information

 

will not be displayed.

 

L Generally caller information is displayed from the 2nd

 

ring.

The caller list/incoming

L The Caller ID number auto edit feature is turned off.

phone numbers are not

Turn it on and try again (page 38).

edited automatically.

L You need to call back the edited number to activate

 

Caller ID number auto edit.

I cannot dial the phone

L The phone number you dialed might have an incorrect

number edited in the

edited pattern (for example, the long distance “1” or the

caller list.

area code is missing). Edit the phone number with

 

another pattern (page 27).

The display exits the

L The handset automatically exits after 1 minute of

caller list while searching.

inactivity.

 

 

50For assistance, please call 1-800-211-PANA (7262).

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AT&T KX-TG5422, KX-TG5421, KX-TG5423 operating instructions Caller ID