Appendix L
Troubleshooting
•If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn’t solve the problem,
•Relocate your telephone base to a higher location. The phone will have better reception when not installed in a low area.
•If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).
The charge light | • | Make sure the power and line cords are plugged in | |
is off |
| correctly and securely. | |
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| • | Unplug the unit’s electrical power. Wait for 15 seconds, |
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| then plug it back in. Allow up to one minute for the |
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| cordless handset and telephone base to reset. |
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| • | Clean the cordless handset and telephone base charging |
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| contacts each month using a pencil eraser or cloth. |
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| • | Your phone might be malfunctioning. Please refer to the |
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| Limited warranty section of this user’s manual for further |
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| instruction. |
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My caller ID | • | Caller ID is a subscription service. You must subscribe to | |
isn’t working |
| this service from your local telephone company for this | |
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| feature to work on your phone. |
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| • | If you subscribe to |
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| Subscriber Line - DSL) through your telephone line, you |
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| must install a DSL filter between the telephone base |
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| and the telephone wall jack (see page 6). The filter will |
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| prevent noise and caller ID problems caused by DSL |
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| interference. Please contact your DSL service provider for |
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| more information about DSL filters. |
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| • | Your caller must be calling from an area that supports |
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| caller ID. |
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| • | Both you and your caller’s telephone companies must use |
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| caller ID compatible equipment. |
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