Notes:
• Tell the operator which service you require: Police, Fire, or Ambulance. Tell them where you are and remain stationary to maintain contact if possible.
• Due to the nature of the cellular system, emergency calls cannot be guaranteed. You should never rely solely on any wireless device in emergency situations.
HAC Mode
When HAC mode is active, your phone sends the audio signals from your phone to the telecoil rather than to the microphone of your hearing aid. The HAC setting only improves the quality of sound transmitted through the earpiece; it does not affect the speakerphone or a headset.
• It is recommended that you disable Bluetooth functionality when HAC mode is in use.
• HAC mode consumes additional battery power. Pay close attention to the battery’s charge level when using HAC mode.
Caution: Do not turn on the HAC setting unless you use a hearing aid with a telecoil. Using this setting without a hearing aid or with a hearing aid without a telecoil may be harmful to your hearing.
Troubleshooting and FAQs
Consult the following table for resolutions to common problems. If your particular problem cannot be resolved using the information in the table, take your phone to an authorized dealer or service center for assistance.
Problem | Possible Causes | Possible Solution |
|
|
|
Poor reception | The network signal is too weak | Move to a location where the |
| at your current location, for | network signal can be properly |
| example, in a basement or | received. |
| near a tall building. |
|
| The network is busy or | Wait a few minutes and try |
| overloaded. | your call again. |
Echo or noise | Poor connection. | End the call and dial again. |
on the line |
|
|
Certain phone | Your service provider may not | 1. Contact your service |
features not | support some of the features | provider to determine if |
working | on your phone (e.g. Call | they support the features |
| Waiting or Call Forwarding). | that are not working. |
|
| 2. If your service provider |
|
| supports the feature and it |
|
| still does not work, take the |
|
| phone to a service center |
|
| for assistance. |
60 | Care and Maintenance | Troubleshooting and FAQs | 61 |
