Troubleshooting
Symptom | Possible Cause | Action |
|
|
|
Erratic behavior. | Unit not receiving | Use a DC 5V power adapter if you |
| enough power. | are not already using one. If you are |
|
| already using a power adapter, |
|
| check that it matches the system |
|
| specifications (DC 5V), and that it is |
|
| plugged in and functioning properly. |
|
|
|
| Keyboard and/or | Unplug the cable(s) from the console |
| mouse need to be | port(s), then plug it/them back in. |
| reset. |
|
|
|
|
| No connection to the | Check the cable from the switch to |
| computer. | the computer to make sure it is |
|
| properly connected. |
|
|
|
| KVM switch needs to | Power off all devices on the |
| be reset. | installation (see Before you Begin, |
|
| page 9); power off the KVM switch; |
|
| wait five seconds; then power up. |
|
|
|
USB devices not | USB ports need to be | Unplug the device’s USB cable from |
responding. | reset. | the USB port on the switch’s rear |
|
| panel, then plug it back in. |
|
|
|
|
| Use the USB Reset hotkey |
|
| combination (see page 20), to reset |
|
| the USB ports. |
|
|
|
32
