Appendix
Troubleshooting
Overview
Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets.
Symptom |
| Action |
|
| |
Erratic behavior. | Use the Power Adapter that was supplied with the unit to | |
| provide the necessary power. | |
|
| |
Pressing the Hotkeys gets | Check the Online LED for the selected port. If it is not lit: | |
no response. | 1. | Manually press one of the Select switches to connect |
| ||
|
| to a computer that is powered ON. |
| 2. | Check the cables to make sure they are all properly |
|
| connected. |
|
|
|
| 1. | Reset the keyboard (and mouse) by simultaneously |
|
| pressing Buttons 1 and 2 on the First Stage unit for 3 |
|
| seconds. |
| 2. | Unplug the keyboard connector from the Console Key- |
|
| board Port, then plug it back in. |
|
| |
| Turn off all Master View units and wait five seconds before | |
| turning them back on. See Powering Off and Restarting, | |
| page 16 for details. | |
|
| |
| After invoking the Hotkey function (see page 31), be sure | |
| to key in the Port ID and press [Enter] within one second | |
| for each key. | |
|
|
|
The mouse is not | 1. | Reset the mouse (and keyboard) by simultaneously |
responding. |
| pressing Buttons 1 and 2 on the First Stage unit for 3 |
|
| seconds. |
| 2. | Unplug the mouse connector from the Console Mouse |
|
| Port, then plug it back in. |
|
|
|
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