ATEN Technology KL1116 Troubleshooting, Dedicated Invocation Keys, About SPHD Connectors

KL1116 User Manual

Troubleshooting

Overview

Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets.

In addition, updating the product’s firmware may solve problems that have been discovered and resolved since the prior version was released. If your product is not running the latest firmware version, we strongly recommend that you upgrade. See The Firmware Upgrade Utility, page 47, for upgrade details.

Problem	Solution
There are ghost images on	The distance between the external console and the
the external monitor.	KL1116 is too great. The maximum VGA cable
	distance should not exceed 20 m and, in some cases,
	may need to be shorter. Replace the VGA cable with
	one of an appropriately short length.

Dedicated Invocation Keys

Two dedicated keys are provided on the keyboard module to make it easy to invoke the OSD and Hotkey Mode, as shown in the diagram, below:

Note: These keys are toggles. Press once to invoke the feature, press again to exit.

About SPHD Connectors

This product uses SPHD connectors for its KVM and/or Console ports. We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected.

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