WebShare 142W

3Reset your ADSL line to reinitialize your link to the DSLAM. For details, refer to the Maintenance chapter (web configurator) or the System Information and Diagnosis chapter.

4If these steps fail to correct the problem, contact your local distributor for assistance.

A.2 Telnet

I cannot telnet into the ADSL Router.

STEPS

CORRECTIVE ACTION

1

Check the LAN port and the other Ethernet connections.

2

Make sure you are using the correct IP address of the ADSL

 

Router. Check the IP address of the ADSL Router.

3

Ping the ADSL Router from your computer.

 

If you cannot ping the ADSL Router, check the IP addresses of

 

the ADSL Router and your computer. Make sure your computer

 

is set to get a dynamic IP address; or if you want to use a static

 

IP address on your computer, make sure that it is on the same

 

subnet as the ADSL Router.

4

Make sure you entered the correct password. The default

 

password is “admin”.

 

If you have forgot your username or password, refer to Section

 

A.5.

5

If these steps fail to correct the problem, contact the distributor.

A.3 Web Configurator

I cannot access the web configurator.

STEPS

CORRECTIVE ACTION

1

Make sure you are using the correct IP address of the ADSL

 

Router. Check the IP address of the ADSL Router.

2

Make sure that there is not an console session running.

3

Check that you have enabled web service access. If you have

 

configured a secured client IP address, your computer’s IP

 

address must match it. Refer to the chapter on remote

 

management for details.

4

For WAN access, you must configure remote management to

 

allow server access from the Wan (or all).

5

Your computer’s and the ADSL Router’s IP addresses must be

 

on the same subnet for LAN access.

6

If you changed the ADSL Router’s LAN IP address, then enter

A02-RA142-W54

Pag. 79