ATTO Technology FC 3321, FC 3322, FC 3342 operation manual Troubleshooting

5If ExpressPCI FC does not appear in the

Device List, try reloading the driver software as described in Chapter 4 of this manual.

6If it is started, go back to the Devices tab of the SCSI adapters utility window and double click on the ATTO ExpressPCI host adapter description, and then on the bus it is assigned to. All of the external devices connected in the loop should be identified. If they do not appear in the Device List, the external devices or connection are not working properly.

❖If the card has been recently re-flashed with new firmware, the new NT driver must be installed.

❖For Intel-based PCs, check the computer CMOS setup and verify that the PCI slots are configured correctly. Procedures vary greatly: refer to the manual supplied with your system or call the computer supplier for configuration assistance.

❖If these suggestions do not solve the problem, re-flash the host adapter and re- install the Windows NT driver.

Troubleshooting

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