Service Policy

The Quest product you have purchased is one of the finest acoustic instruments available. It is backed by our full one year warranty which seeks complete customer satisfaction. This is your assurance that you can expect prompt courteous service for your equipment from the entire Quest service organization.

Should your Quest equipment need to be returned for repair or recalibra-tion, please contact the Service Department at (800)245-0779 (USA) or Fax (262)567-4047 for a Return Authorization Number. The RA number is valid for 30 days, and must be shown on the shipping label and purchase order/cover letter. If you are unable to return instruments in that time call for a new RA number. Send it prepaid and properly packed in the original shipping carton directly to Quest Technologies, 1060 Corporate Center Drive, Oconomowoc, WI 53066 U.S.A.

Repair or replacement work done under warranty will be performed free of charge, and the instrument will be returned to you prepaid. Your copy or a photocopy of the Quest Registration Card will serve as proof of warranty should the factory require this information.

If for any reason you should find it necessary to contact the factory regarding service or shipping damage, please direct your calls or letters to the attention of the Service Manager, Quest Technologies, (262) 567-9157 or (800) 245-0779. Office hours are from 7 AM to 6 PM (Central Standard Time) Monday through Friday.

For service or recalibration outside the U.S.A., please contact your local Quest Dealer or fax Quest U.S.A. at 1-262-567-4047.

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AudioQuest M-27 specifications Service Policy
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M-27 specifications

AudioQuest M-27 is a standout speaker designed for audiophiles who demand high performance and exquisite sound quality. As part of AudioQuest's commitment to providing unparalleled audio experiences, the M-27 blends advanced technologies with premium materials to deliver exceptional musical clarity and accuracy.

One of the key features of the M-27 is its innovative driver design, which utilizes a new-generation ceramic cone. This cone is engineered to minimize distortion while enhancing transient response. The result is a speaker that offers a clear, detailed sound across a wide frequency range. The drivers are also matched with an advanced neodymium magnet system, ensuring efficient energy transfer and improved bass response.

The M-27 is equipped with a sophisticated crossover network that has been meticulously designed to maintain the integrity of the audio signal. By employing high-quality components, including precision resistors and capacitors, the crossover effectively divides the audio signal into specific frequency bands, allowing each driver to perform at its best. This attention to detail not only enhances sound quality but also helps to create a more cohesive listening experience.

Another notable characteristic of the M-27 is its sturdy and well-constructed cabinet. Built from high-density MDF, the cabinet is engineered to minimize resonance and vibration, which can color sound. Moreover, AudioQuest has incorporated internal bracing to further enhance structural integrity. The elegantly finished exterior not only adds to the speaker's aesthetic appeal but also serves to complement various home decors.

Connectivity is made simple with the M-27, thanks to its standard speaker terminals that accommodate a wide range of wire gauges. This flexibility allows audiophiles to use their preferred cables for optimal performance. Additionally, the speaker is designed to work seamlessly with a variety of amplifier configurations, making it an adaptable choice for different audio setups.

Incorporating these advanced technologies and design principles, the AudioQuest M-27 is not just a speaker; it's a gateway to an immersive listening experience. With its ability to reproduce sound with remarkable accuracy, it will appeal to discerning listeners looking to elevate their audio playback and enjoy their favorite music in a whole new light. Overall, the M-27 stands as a testament to AudioQuest's dedication to crafting high-quality audio products that meet the needs of serious music enthusiasts.
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