TROUBLESHOOTING

If your DVD player does not appear to be functioning correctly, check the items below before contacting Audiovox technical support.

Symptom

Cause(s)

 

Remedy

No Power

• The adapter is not

Connect the adapter to the DC

 

connected to the unit

 

input jack securely and then

 

securely or is not connected

 

plug the adapter into an AC

 

to the power supply.

 

outlet (for the AC/DC power

 

 

 

adapter) or the vehicle DC

 

 

 

accessory socket of a car (for

 

 

 

vehicle DC power adapter).

 

• The battery needs to be

Charge the battery.

 

charged.

 

 

 

• The unit is turned off.

• Make sure the unit is turned on.

Picture

• The AV cable is not

• Connect the optional AV cable

There is no picture

connected to the unit

 

to the AV OUT jack of this unit

displayed on the

securely or is not connected

 

securely and then connect the

connected TV.

to the TV.

 

cable to the AV inputs of the

 

 

 

TV. Set the TV to the correct

 

 

 

AV input.

Sound

• The volume is set to the

• Turn up the volume.

There is no sound from

lowest level.

 

 

the speakers.

• The sound is switched off.

• Press MUTE to switch on the

 

 

 

sound.

 

• The disc is in fast forward/

• Press PLAY to resume the

 

reverse playback.

 

normal playback.

 

• The speakers are cut off

• Unplug the headphone and the

 

when a headphone is

 

sound will output through the

 

plugged into the headphone

 

built-in speakers.

 

1 jack.

 

 

Unable to play a disc

• This disc is placed in the

• Check that the disc is placed in

 

disc tray in the wrong way.

 

the disc tray with its label side

 

 

 

facing up.

 

• The disc isn’t compatible

• Insert a compatible disc.

 

with the unit.

 

See page 27.

 

• The disc is dirty.

Clean the disc.

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Audiovox DS9843T owner manual Troubleshooting, Symptom Causes Remedy