Problem: Possible Cause: Solution:

Burner will not light
using the Igniter Burner is not connected to
Valve.
Not pausing long enough
before clicking the Ignitor
Button
No spark
LP gas cylinder is empty
LP Coupling nut is not fully
connected to regulator
LP Excess flow valve tripped
in regulator
Obstructions in burner
Electrode and burner are wet
Wire is loose or disconnected
Wire is shorting (sparking
between Igniter wire and
electrode)
Make sure burner tube is over the gas nozzle.
When lighting the Burner, push-in and turn control panel knob
counter-clockwise until you feel resistance. Pause 4 seconds, then
continue turning the knob to the high position.
Check gap between burner and electrode. Electrode should not
touch burner. There should be a maximum of 3/16” gap between
electrode and burner.
Take LP gas cylinder to licensed LP gas supplier to be refilled
Tighten coupling nut by hand about one-half to three quarters
additional turn. Do not use tools.
Turn control knobs to “off” position and turn LP gas cylinder valve
handle clockwise until it stops. Wait five minutes. Relight LP gas
grill. If flame remains to be low, turn off gas at cylinder and grill.
Disconnect the regulator from the LP gas cylinder. Reconnect the
regulator to the LP gas cylinder. Perform a leak test. Relight grill.
This will reset the excess flow valve.
See How to Clean the Burners - Re-install after cleaning
Dry electrode with clean cloth. Air dry or use blow dryer.
Reconnect the wire
Replace Igniter wire/electrode assembly (Call the Customer Service
Department)
Make sure gas Collector and Ignitor are tight.
TROUBLESHOOTING
LP gas cylinder is empty
LP Excess flow valve tripped
in regulator
LP Coupling nut is not fully
connected to regulator
Obstructions in burner
Take LP gas cylinder to licensed LP gas supplier to be refilled.
Turn control knobs to “off” position and turn LP gas cylinder valve
handle clockwise until it stops. Wait five minutes. Relight LP gas
grill.
Tighten coupling nut by hand about one-half to three quarters
additional turn. Do not use tools.
See How to Clean the Burner- Re-install after cleaning
Burner will not light
using a match Burner is not connected to
Valve.
Make sure burner tube is over the gas nozzle. See How to Clean
the Burners- Re-install after cleaning.
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