TROUBLESHOOTING
Problem: | Possible Cause: | Solution: |
Burner will not light using the Igniter
Burner is not connected to Valve.
Not pausing long enough before clicking the Ignitor Button
No spark
LP gas cylinder is empty
LP Coupling nut is not fully connected to regulator
LP Excess flow valve tripped in regulator
Make sure burner tube is over the gas nozzle.
When lighting the Burner,
Check gap between burner and electrode. Electrode should not touch burner. There should be a maximum of 3/16” gap between electrode and burner.
Make sure gas Collector and Ignitor are tight.
Take LP gas cylinder to licensed LP gas supplier to be refilled
Tighten coupling nut by hand about
Turn control knobs to “off” position and turn LP gas cylinder valve handle clockwise until it stops. Wait five minutes. Relight LP gas grill. If flame remains to be low, turn off gas at cylinder and grill.
Disconnect the regulator from the LP gas cylinder. Reconnect the regulator to the LP gas cylinder. Perform a leak test. Relight grill. This will reset the excess flow valve.
Obstructions in burner | See How to Clean the Burners - |
Electrode and burner are wet | Dry electrode with clean cloth. Air dry or use blow dryer. |
Wire is loose or disconnected | Reconnect the wire |
Wire is shorting (sparking between Igniter wire and electrode)
Replace Igniter wire/electrode assembly (Call the Customer Service Department)
Burner will not light using a match
Burner is not connected to Valve.
LP gas cylinder is empty
LP Excess flow valve tripped in regulator
LP Coupling nut is not fully connected to regulator
Obstructions in burner
Make sure burner tube is over the gas nozzle. See How to Clean the Burners-
Take LP gas cylinder to licensed LP gas supplier to be refilled.
Turn control knobs to “off” position and turn LP gas cylinder valve handle clockwise until it stops. Wait five minutes. Relight LP gas grill.
Tighten coupling nut by hand about
See How to Clean the Burner-
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