TROUBLESHOOTING (Cont’d)
Problem: | Possible Cause: | Solution: |
Low flame | Gas in LP Cylinder is low |
or low heat | Natural Gas supply pressure |
OR | |
| is low |
| Excess flow valve tripped in |
| regulator |
Flames blow out | High or gusting winds |
| Gas in LP Cylinder is low |
| Excess flow valve tripped |
Flare up | Grease build up |
| Excessive fat in meat |
Persistent grease | Grease trapped around |
fire | burner system |
Check LP gas cylinder. Refill if necessary.
Check
Turn control knobs to “off” position and turn LP gas cylinder handle clockwise until it stops. Wait five minutes. Relight LP gas grill. If flame continues to be low, turn off gas at cylinder and grill. Disconnect the regulator from the LP gas cylinder. Reconnect the regulator to the LP gas cylinder. Perform a leak test. Relight grill. This will reset the excess flow valve.
Turn front of grill to face wind or increase flame height.
Check LP gas cylinder. Refill if necessary.
See “Low flame” problem above.
Clean the grill.
Trim fat from meat before grilling.
Turn control knobs “off” and turn handle of LP cylinder clockwise until it stops. Open hood carefully and let fire burn out. After the grill cools, remove and clean all parts.
Unable to fill | Some dealers have older fill |
LP tank | nozzles with worn threads. |
The worn nozzles don’t have enough “bite” to engage the valve. Try another licensed LP dealer.
Humming or whistling from the regulator
Outside temperature, humidi- ty, barometric pressure, and the gas level within the tank may cause the rubber diaphragm inside the regula- tor to vibrate, making a hum- ming or whistling sound.
Although this sound may be alarming, this is NOT dangerous as long as it is not accompanied by the smell of gas. Simply adjust the burner settings and usually the sound will subside. If the humming sound persists, a change in atmospheric conditions will eventually stop the vibration. Should you smell gas, do not use the grill and call Customer Service at
If your problem is not resolved from the information above, please call Customer Service at
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