
TROUBLESHOOTING (Cont’d)
Problem: | Possible Cause:  | Solution:  | |||
Flames blow out | High or gusting winds  | Turn front of grill to face wind or increase flame height.  | |||
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  | Gas in LP Cylinder is low  | Check LP gas cylinder. Refill if necessary.  | |
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  | Excess flow valve tripped  | See “Low flame” problem above.  | |
Flare up  | Grease build up  | Clean the grill.  | |||
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  | Excessive fat in meat  | Trim fat from meat before grilling.  | |
Persistent grease  | Grease trapped around  | Turn control knobs “off” and turn handle of LP cylinder clockwise  | |||
fire | burner system  | until it stops. Open hood carefully and let fire burn out. After the  | |||
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  | grill cools, remove and clean all parts.  | |
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Unable to fill  | Some dealers have older fill  | The worn nozzles don’t have enough “bite” to engage the valve. Try  | |||
LP tank  | nozzles with worn threads.  | another licensed LP dealer.  | |||
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Humming or  | Outside temperature, humidi-  | Although this sound may be alarming, this is NOT dangerous as  | |||
whistling from  | ty, barometric pressure, and  | long as it is not accompanied by the smell of gas. Simply adjust the  | |||
the regulator  | the gas level within the tank  | burner settings and usually the sound will subside. If the humming  | |||
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  | may cause the rubber  | sound persists, a change in atmospheric conditions will eventually  | |
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  | diaphragm inside the regula-  | stop the vibration. Should you smell gas, do not use the grill and  | |
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  | tor to vibrate, making a hum-  | call Customer Service at   | |
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  | ming or whistling sound.  | 
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If your problem is not resolved from the information above, please call Customer Service at 
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