PROBLEMS WITH YOUR PORTABLE WASHER?

You can solve many common portable washer problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve the problem before calling the servicer.

TROUBLESHOOTING GUIDE

PROBLEM

POSSIBLE CAUSE

Washer does not operate.

Not plugged in.

 

The circuit breaker tripped or a blown fuse.

 

The lid is not closed.

 

Make sure the water source is turned on.

No water or insufficient water supply.

The water source faucet is not turned on.

 

The water source hose is frozen.

 

The water intake hose is bent.

 

The filter on the water intake hose is clogged.

The washing machine does not drain.

The drain hose is squashed or bent.

 

The water hose mesh filter is clogged.

Washing machine vibrates or is too noisy.

Check to assure that the washer is level.

 

The washing machine is touching another object.

 

The laundry load is not balanced.

Washing machine does not spin.

The lid is not closed.

 

The washer is not on a level surface.

SERVICE FOR YOUR PORTABLE WASHER

We are proud of our customer service organization and the network of professional service technicians that provide service on your Avanti portable washers. With the purchase of your Avanti portable washer, you can be confident that if you ever need additional information or assistance, the Avanti Products Customer Service Team will be here for you. Just call us toll-free.

 

AVANTI PRODUCTS CUSTOMER SERVICES

Product Information

 

Whatever your questions are about our products,

800-323-5029

 

help is available.

Part Orders

 

You may order parts and accessories that will be

800-220-5570

 

delivered directly to your home by personal

 

 

check, money order, Master Card, or Visa.

In-Home Repair Service

 

An Avanti Products authorized service center will

800-220-5570

 

provide expert repair service, scheduled at a time

 

 

that is convenient for you. Our trained servicers

 

 

know your portable washer inside and out.

WIRING DIAGRAM

Microcomputer Controlled Board Assembly

 

BR

G O

G

Y

Y

 

GR P Y

WH

WH

B

 

R

BL

B-BLUE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BL-BLACK

 

 

 

 

 

 

 

 

 

 

 

B

R

R

R

 

BR-BROWN

 

 

 

 

 

 

 

Cold

 

Hot

 

 

G-GREEN

 

 

 

 

 

 

IV

IV

 

 

C

 

L

 

 

 

 

 

 

 

 

 

 

 

GR-GRAY

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

B

 

R

 

R-RED

 

 

 

 

 

 

Y

Y

 

 

 

 

 

 

WH-WHITE

 

 

Water level

 

 

 

 

 

 

M

 

 

Y-YELLOW

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

sensor

 

 

 

 

 

 

 

Safety

Motor

Y

Y

O-ORANGE

 

BR

 

 

 

 

 

 

 

 

switch

 

WH

Pump

 

P-PURPLE

 

 

 

 

 

 

 

 

 

 

 

Ms

 

 

BL

 

 

 

 

 

 

 

 

 

 

 

 

WH

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

WH

Y

 

Plug

G

 

 

 

 

 

 

 

 

 

 

 

 

 

Y/G

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Avanti W798SS-1 instruction manual Problem Possible Cause, Avanti Products Customer Services