Avanti WDTZ000 Troubleshooting Guide, Problems With Your Water Dispenser?, Possible Cause

PROBLEMS WITH YOUR WATER DISPENSER?

You can solve many common water dispenser problems easily, saving you the cost of a possible service call. Try the suggestions outlined below to see if you can solve the problem before calling the servicer.

TROUBLESHOOTING GUIDE

PROBLEM		POSSIBLE CAUSE
Water dispenser does not operate.	Not plugged in.
	The circuit breaker tripped or a blown fuse.
Water cooler is not cold enough.	Check to be sure the cold switch on the back is ON.
	The water dispenser does not have the correct
	clearances.
	Cooling coils at the back of the unit need to be cleaned.
Water dispenser hot water is not hot enough.	Check to be sure the hot switch on the back is ON.
	Thermostat may be tripped. Contact Customer Service
	for additional instructions.
Compressor turns on and off frequently.	The room temperature is hotter than normal.
	The water dispenser does not have the correct
	clearances.
Vibrations.	Check to assure that the water dispenser is level.
The water dispenser seems to make too much	The rattling noise may come from the flow of the
noise.	refrigerant, which is normal.
	As each cycle ends, you may hear gurgling sounds
	caused by the flow of refrigerant in your water dispenser.
	Contraction and expansion of the inside walls may
	cause popping and crackling noises.
	The water dispenser is not level.
Bottle feels warm.	The water system is overfilled. Dispense Cold water until
	air is released into the bottle.
Water bottle is hot.	Water is boiling in the hot tank and bubbling up into the
	bottle. Press the hot dispenser button until water flows to
	remove air from the hot tank.
Water Leaks	•	Over filling the ZeroWater Bottle Kit:
		- Only add enough water to fill the bottom
		chamber up to the “MAX” fill line.
	•	Float Valve is sticking or improperly installed:
		- To reset the valve simply lift the bottles until the
		valve clears the water level and replace the
		bottles back into the water intake area.
		- If the valve is still leaking, check to ensure it is
		securely attached as instructed.
O-Ring Seals (Filters)	O-Rings are not installed properly or missing. Check
	each of the 3 locations
	Adapter connection to top tank (1)
	Filter connection to adapter (2)
Water not Reading “000”	•O-Rings are not installed properly or missing or leaking.
	Check each of the 3 locations
		Adapter connection to top tank (1)
		Filter connection to adapter (2)
	• Filters need replacing.
	• Dispenser needs cleaning.

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