Answering a Call

Answering a Call

When you receive an incoming call, the incoming call is usually selected automatically. However, if you are already on a call or if you receive more than one incoming call at a time, you may need to select the call you want to answer manually. If you do not have the Go to Phone on Ringing option enabled, you must press Phone to choose a line or view call options.

Answer an incoming call in one of the following ways:

• If you are not on another call, lift the handset, or

press Speaker to answer using the speakerphone,or press Headset to answer using the headset.

If you are on another call, from the Phone screen, scroll to the line with the incoming call and press Answer or OK,

Note:

To automatically display the Phone screen whenever you receive an incoming call, set the Go to Phone Screen on Ringing option to Yes (see Call Settings).

Note:

If the Auto Hold (Communication Manager) feature is enabled by your system administrator, you can answer another call without first putting an active call on hold. If Auto Hold is not enabled, you must put your active call on hold before answering the incoming call; otherwise, you will drop the active call when you answer the other one.

Sending an incoming call directly to voicemail

Press To Vmail to send an incoming call directly to voicemail.

Ignoring an incoming call

Press Ignore to turn off the ringer for an incoming call.

Making a Call

If you are not on a call, simply dial the number you want to call.

Dial the number you want to call.

Clearing a number

Press Clear to erase all dialed digits and enter a new number.

Issue 1 January 2007 15

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Avaya 9640 Answering a Call, Sending an incoming call directly to voicemail, Ignoring an incoming call, Making a Call