Error

Description

 

 

613

Reference point off supply.

Invalid Data

 

614

Portion of field off supply or there may be an invalid character in the packet.

Invalid Data

 

703

The printer sensed a calibration of different-sized black marks. Make sure the

Check Supply

correct supply is loaded.

704

Printer has not sensed a supply mark within the specified number of inches or is

Check Supply

out of supplies. Check the supply tracking, supply marks, black mark sensor

 

position, and supply roll for binding. Press X to clear the error.

 

Change supply.

750

Printhead is overheated. Press X to clear the error.

Hot Head

Turn off the printer to let the printhead cool. If error persists, call Service.

751

Printer did not sense a black mark when expected.

Check Supply

For errors 751-753, Check the supply tracking, supply marks, black mark sensor

 

position, and supply roll for binding. Press X to clear the error and try to

 

continue printing the batch. Change supply.

752

Printer sensed a mark in the wrong place. Press X to clear the error.

Check Supply

 

753

Printer sensed a mark that is too long. Press X to clear the error.

Check Supply

 

756

Load supplies. Press X to clear the error.

Load Supplies

 

757

Load supplies (supply length mismatch), because the calibrated supply length

Load Supplies

differs by plus or minus 0.25 inches from the format. Press X to clear the error.

758

Either the supply is not seen or the on-demand sensor is broken. Press X to

Check Supply

clear the error. Check for a label jam, clear the supply path, or reload supplies.

 

This error may occur if you remove a label too quickly in on-demand mode. The

 

printer does not recalibrate after this error.

762

Recharge the battery. Press X to clear the error.

Low Battery

 

763

Waiting to dispense label. Press X to clear the error.

Remove Label

 

765

The printhead has less than four bad dots. The printer can shift bar code fields

Check Printhead

to avoid bad dots. Press X to clear the error and continue printing.

768

Printhead has more than 10 bad dots or is not connected. Connect the

Check Printhead

printhead. Press X to clear the error.

791

The printer has an error pending. Turn off the printer.

Error Pending

Wait 15 seconds and turn it back on. Resend the packets.

C a l l i n g T e c h n i c a l S u p p o r t

If these solutions do not work, or you see an error that is not listed here, call Service at the number listed on the back of this manual.

If you need to return the printer, use the original packaging (box and packing material).

4-2Operator’s Handbook