Storage and disk management problems

AXIS M5013 PTZ Dome Network Camera

Troubleshooting

Video cannot be recorded	Check that the SD card is not write protected (that is, read only).
SD card cannot be mounted	Reformat the SD card and then click Mount.

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Axis Communications M5013 user manual Storage and disk management problems

Contents

Axis M5013 PTZ Dome Network Camera Intellectual Property Rights About this documentLiability Equipment Modiﬁcations Table of Contents Axis M5013 PTZ Dome Network Camera Hardware overview ConnectorsHardware overview Maintenance LED indicatorsColor Indication Accessing the product Accessing the productAccess from a browser Network TCP/IP Advanced Access from the InternetSet the root password Click Create self-signed certiﬁcate Set Power Line Frequency Live View PTZ Controls Controls on the Live ViewAxis Media Control viewer toolbar AMC Audio controls Axis M5013 PTZ Dome Network Camera Media streams How to stream H.264Media streams Axis Media Control AMC Alternative methods of accessing the video stream Accessing audio streams Setting up the product Setting up the productBasic Setup Video Stream Video and AudioVideo and Audio Pixel Counter Image Camera SettingsStream Proﬁles 264 Audio Settings Overlay G711 G726 Live View Conﬁg Default viewer for browsersLive View Conﬁg Browser Viewer Description Viewer Settings User Deﬁned Links PTZ Pan Tilt Zoom Preset PositionsPTZ Pan Tilt Zoom Osdi Zones Limits AdvancedControl Queue Controls Detectors Set up motion detectionDetectors Motion Detection Audio detection Applications Applications Events Events Convert Event Types to Action Rules Setting Up an Action RuleGo to Events Action Rules and click Add Schedules RecipientsRecurrences Axis M5013 PTZ Dome Network Camera Recording List RecordingsRecordings Continuous recording Axis M5013 PTZ Dome Network Camera Security System OptionsSystem Options Users Ieee Date & TimeAudio Support IPv4 Address Conﬁguration Basic TCP/IP SettingsNetwork IPv6 Address Conﬁguration Advanced TCP/IP Settings Link-Local IPv4 Address NAT traversal port mapping for IPv4 QoS Quality of Service Smtp email RTP/H.264 StorageUPnPTM Bonjour Network Share MaintenanceGo to System Options Storage Click Network Share System Overview SupportSupport Overview Logs & Reports File Upload Reset to factory default settingsPlain Conﬁg Emergency recovery procedure TroubleshootingTroubleshooting Checking the ﬁrmware Problems setting the IP address Symptoms, possible causes and remedial actionsProduct cannot be accessed from a browser Product is accessible locally but not externally Problems with the H.264 format Problems uploading ﬁles Video and image problems, generalSetup Video & Audio Camera Settings No images displayed on web Storage and disk management problems Technical Speciﬁcations Technical Speciﬁcations Maintenance General Casing Alarm triggersInstallation Power Performance considerations M3.3