Video cannot be recorded

AXIS P3384–V Fixed Dome Network Camera

Troubleshooting

SD card cannot be mounted

Check that the SD card is not write protected (that is, read only).

Reformat the SD card and then click Mount.

NOTICE

Formatting the card will remove all content, including all recordings, from the SD card.

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Axis Communications P3384-V user manual Video cannot be recorded

Contents

Axis P3384-V Fixed Dome Network Camera Legal Considerations About this DocumentLiability Intellectual Property Rights Learn More Support Axis P3384-V Fixed Dome Network Camera Table of Contents Connectors Performance Considerations Reset to Factory Default Settings Network Connector Connectors and ButtonsConnector Hardware Overview Audio Connector LED IndicatorsSD Card Slot Control Button Access from a Browser Access the ProductAccess from the Internet Set the Root Password Live View Set Power Line FrequencyControls on the Live View Click Use Https Axis Media Control viewer toolbar Go to Setup EventsManual Trigger To show the manual trigger buttons in the Live View AMC Audio Controls PTZ Controls Axis P3384-V Fixed Dome Network Camera Media Streams How to Stream H.264Axis Media Control AMC QuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video Stream Java applet supports simplex audio with G.711 encoding Access Audio Streams Basic Setup Set Up the Product Video and Audio Click Save to apply the new settingsVideo Stream Image Mjpeg Stream Profiles Lightfinder Mode Camera SettingsImage Appearance White Balance Iris adjustment Exposure SettingsShutter & Gain Set Shutter to View Area Select an Aspect ratio and a Video stream resolutionOverlay Go to Video & Audio View Area Overlay Image Privacy MaskGo to Video & Audio Overlay Image When satisfied, click Enable iris to enable the iris Audio SettingsFocus & Zoom Audio Modes Audio Output Audio Input Audio Clips Default Viewer for Browsers Configure the Live ViewViewer Settings Browser Viewer Description User Defined Links Go to Setup Live View ConfigOutput Buttons For more information about I/O ports, see I/O Ports on PTZ Pan Tilt Zoom Preset PositionsGuard Tour Advanced Control Queue Operator Same as administrator but with lower priority Camera Tampering DetectorsMotion Detection Go to Detectors Camera Tampering Motion Detection Parameters Set Up Motion Detection Windows Go to Detectors Audio Detection Audio Detection Go to Setup Applications Install ApplicationApplications Application Licenses Axis P3384-V Fixed Dome Network Camera Events Set Up Action RulesTriggers Go to Events Action Rules and click Add Hardware Input SignalStorage System Actions Add RecipientsRecipient Types PTZ Control Create Schedules Set Up Email RecipientsRecipient Use with action Go to Events Schedules and click Add Set Up RecurrencesGo to Events Recurrences and click Add Find Recordings RecordingsPlay Recording Go to Recordings List Recording List Export Video Clip Go to Recordings Continuous Continuous Recording Languages Security System OptionsUsers IP Address Filter Certificates IeeeCA Certificate Click Install certificate and upload the certificate Go to Setup System Options Security CertificatesDate & Time Certificates Network Basic TCP/IP Settings Linux/Unix syntax Axis Internet Dynamic DNS ServiceLinux/Unix example Axis Video Hosting System Avhs DNS Configuration Advanced TCP/IP SettingsNTP Configuration Host Name Configuration NAT traversal port mapping for IPv4 Https Socks QoS Quality of Service UPnPTM StorageRTP/H.264 Bonjour Mount and Unmount SD Card Network ShareFormat SD Card To add a network share Ports & Devices MaintenancePorts Port Status Support Overview SupportSystem Overview Logs & Reports Plain Config Reset to Factory Default SettingsFile Upload Upgrade the Firmware TroubleshootingFirmware To upgrade the product’s firmware Check the Firmware Symptoms, Possible Causes and Remedial Actions Emergency Recovery ProcedureProblems setting the IP address Product cannot be accessed from a browser Problems with streaming H.264 Product is accessible locally but not externallyBasic Video and image problems, general Status and Network indicator LEDs are flashing red rapidlySetup Video & Audio Camera Settings Settings Video cannot be recorded Technical Specifications Installation Function/group Specifications Network SecurityMaintenance Supported Power Function/group Specifications General CasingConnectors Dimensions Function Pin Specifications Connectors Audio Input Performance ConsiderationsAudio Output M2.13