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Axis Communications Q6034 user manual Symptoms, Possible Causes and Remedial Actions

Models: Q6034

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AXIS Q6034 PTZ Dome Network Camera
Table of Contents
Symptoms, Possible Causes and Remedial Actions	53
Technical Speciﬁcations	57
Multi-Connector Cable (sold separately)	59
Performance Considerations	61

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Axis Communications Q6034 user manual Symptoms, Possible Causes and Remedial Actions

Contents

Axis Q6034 PTZ Dome Network Camera About this Document SafetyLiability Intellectual Property RightsLearn More Axis Q6034 PTZ Dome Network Camera Table of ContentsSymptoms, Possible Causes and Remedial Actions Hardware Overview ConnectorsHardware Overview For technical speciﬁcations, seeColor Indication LED IndicatorsMidspan LED Indicators Accessing the Product Accessing the ProductAccess from a Browser Start a browser Internet Explorer, Firefox, SafariSet the Root Password Access from the InternetNetwork TCP/IP Advanced Click Create self-signed certiﬁcateAxis Media Control viewer toolbar Live ViewControls on the Live View AMC Audio Controls PTZ ControlsAxis Q6034 PTZ Dome Network Camera Media Streams How to Stream H.264Media Streams Axis Media Control AMCQuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamJava applet supports simplex audio with G.711 encoding Accessing Audio StreamsBasic Setup Setting Up the ProductSetting Up the Product Video and Audio Video and AudioVideo Stream Pixel CounterStream Proﬁles Click Save to apply the new settingsImage 264Exposure Settings Camera SettingsImage Appearance White BalanceOverlay Image SettingsOverlay Image Go to Video & Audio Video Stream and select the Image tabPrivacy Mask Audio SettingsAudio Modes Audio InputG711 G726 Audio ClipsAudio Output Axis Q6034 PTZ Dome Network Camera Live View Conﬁg Default Viewer for BrowsersLive View Conﬁg Go to Setup Live View Conﬁg Viewer SettingsUser Deﬁned Links Output ButtonsAxis Q6034 PTZ Dome Network Camera PTZ Pan Tilt Zoom Preset PositionsPTZ Pan Tilt Zoom AutotrackingMax Limits ConﬁgurationExclude Areas Guard Tour GatekeeperAdvanced Osdi ZonesTour Recording LimitsControls Operator Same as administrator but with lower priorityControl Queue Detectors Set Up Motion Detection WindowsDetectors Motion DetectionMotion Detection Parameters Audio DetectionApplications ApplicationsEvents EventsConvert Event Types to Action Rules Setting Up an Action RulePTZ Control Go to Events Action Rules and click AddSchedules RecipientsRecipient Use with action Go to Events Recipients and click AddGo to Events Recurrences and click Add RecurrencesRecordings RecordingsRecording List Continuous RecordingAxis Q6034 PTZ Dome Network Camera System Options System OptionsSecurity UsersAudio Support Date & TimeIeee Network Basic TCP/IP SettingsIPv4 Address Conﬁguration IPv6 Address ConﬁgurationAdvanced TCP/IP Settings NAT traversal port mapping for IPv4 Link-Local IPv4 AddressSmtp email QoS Quality of ServiceUPnPTM StorageRTP/H.264 BonjourNetwork Share Ports & DevicesPorts Go to System Options Storage Click Network ShareSupport MaintenanceScripting Reset to Factory Default SettingsFile Upload Plain Conﬁg192.168.0.90 Troubleshooting TroubleshootingEmergency Recovery Procedure Checking the FirmwareProduct cannot be accessed from a browser Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Problems with the H.264 format Product is accessible locally but not externallySetup Video & Audio Camera Settings Video and image problems, generalNo images displayed on web Overlay image is not displayedSettings Problems uploading ﬁlesStorage and disk management problems Motion Detection triggers unexpectedlyTechnical Speciﬁcations Technical SpeciﬁcationsMaintenance Installation aidPower ConnectorsMulti-Connector Cable sold separately To +40 V DC Function Pin SpeciﬁcationsMax voltage = +40 V DC With the load, for protection against voltage transientsPerformance Considerations Connection diagramDC power input Axis Q6034 PTZ Dome Network Camera M1.6

AXIS Q6034 PTZ Dome Network Camera

Table of Contents

Symptoms, Possible Causes and Remedial Actions