B&B Electronics manual Troubleshooting, 8Documentation Number ETCIACT0698 Manual

Chapter 4: Troubleshooting

If the ETCIACT Ethernet adapter card is not working properly try the following:

a)Check the connections – re-plug the cables and check for any signs of damage or a bad connection

b)Check the ETCIACT card connection- be sure that the card is oriented properly (label side up)

c)For a 10Base-T LAN segment – check the Link status LED on your LAN segment’s HUB

d)For BNC LAN segment – check connections and be sure that it is properly terminated (see section 1.5 for cable requirements)

e)Check that the configuration settings (set in the driver control file, NET.CFG for the ODI driver or PROTOCOL.INI for the NDIS driver) do not conflict with the I/O or IRQ of another device

f)Check that the proper driver was installed and that it was properly configured (see section 3.3)

g)If you are using EMM386 as a memory manager you may have to remove the adapter’s shared memory space from memory manager control.

h)Make sure that your system has Card Service and Socket service installed (see section 3.2 and your PC’s manual)

i)If you have another ETCIA adapter card available, install it. If everything works with this card installed then you may have to return your adapter card.

8Documentation Number ETCIACT0698 Manual

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