Solution
Possible Reason
Complaint
Set the temperature of the freezer Compartment as described in the user manual or check the freezer compartment door | |
warm or | was not closed properly |
is too | door |
Freezer compartment | Freezer compartment |
Ice cubes are melting, slushy
freezer compartment | temperature |
ice until | to setting |
Wait for | reaches |
Power failure
It is normal. After
before the ice cube option, crush ice | dispensed |
Just | was |
| It is normal , don’t worry | |
pass crusher side and can | during the cube ice option | |
ice cubes may | by the crushers | |
One or two | be crushed | |
cube option is selected but crush | is dispensed | |
Ice | ice | |
Check the door closing | |
closed properly or | frequently |
door is not | is used very |
Freezer compartment | freezer compartment |
Reduce the set temperature of the freezer | compartment cold enough |
Temperature control of freezer compartment is not | set cold enough |
Ice cube formation is slow
Water Dispenser
Check the water pipes
There is folding on water tubes between refrigerator kinked water pipes
Water Dispenser does not work Water supply line turned off or not connectedCheck/Connect the water supply line
Use impulsive pump
Water pressure is not enough
Press the latch for at least one minute
The air entrapped in the system
Dispense water until cool water is dispensed
Water dispenser is not used for a long time
First glass of water is warm
sure | the refrigerator a warmer setting |
Be | set |
Water in the system is frozen ice dispenser works
Water dispenser does not work but
Poor Taste/Odor
the system |
| impulsive |
until all the water in |
| water container with |
Despense water is replenished |
| Use filter or use pump |
a long time |
| the main water supply line |
used for |
| water in |
Dipenser was not |
| Low quality of the |
| Ice cubes/Water have poor taste/odor | |
Empty and clean the icebank
Icebank is not clean
Sound and Noise come from Dispenser
It is normal
Sounds of water flowing in the dispenser
Whirring sound
Noise produced by ice dropping and hitting to icebank It is normal
Rumbling sound
The sound comes from the motor and the selonoids It is normal
Whizz and Click sound
GUARANTEE DETAILS
Your new Beko product is guaranteed against the cost of breakdown repairs for twelve months from the date of the original purchase.
What is covered?
•Repairs necessary as a result of faulty materials, defective components or manufacturing defect.
•The cost of functional replacement parts, but excluding consumable items.
•The labour costs of a Beko approved repairer to carry out the repair.
What is not covered?
•Transit, delivery or accidental damage or misuse and abuse.
•Cabinet or appearance parts, including knobs, flaps, handles or container lids.
•Accessories or consumable items including but not limited to, ice trays, scrapers, cutlery baskets, filters and light bulbs.
•Repairs required as a result of unauthorised repair or inexpert installation that fails to meet the requirements contained in the user instruction book.
•Repairs to products used on commercial or
•Loss of frozen food in freezers or fridge/freezers. (Food loss insurance is often included within your household contents insurance policy, or may be available separately from your retailer).
Important notes.
•Your Beko product is designed and built for domestic household use only.
•The guarantee will be void if the product is installed or used in commercial or
•The product must be correctly installed, located and operated in accordance with the instructions contained in the User Instructions Booklet provided.
•Professional installation by a qualified Electrical Domestic Appliance Installer is recommended for all Washing Machines, Dishwashers and Electric Cookers
•Gas Cookers must only be installed by a CORGI (or BORD GAIS) registered Gas Installer.
•The guarantee is given only within the boundaries of the United Kingdom and the Republic of Ireland.
•The guarantee is applicable only to new products and is not transferable if the product is resold.
•Beko disclaims any liability for incidental or consequential damages.
The guarantee does not in anyway diminish your statutory or legal rights.
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