| Complaint | Possible Reason | Solution |
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| Noise |
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| The operation noise increases | Storage capacities of today's Frost Free refrigerators | It is normal and not a fault. |
| when the refrigerator is running. | have been increased and they can work under lower | |
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| temperatures. |
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| Vibrations or noise. | The floor is not even or it is weak. The refrigerator | Make sure that the floor is level, strong and capable to |
| rocks when moved slowly. | carry the refrigerator. | |
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| The objects placed on top of the refrigerator rock. | Remove the objects. |
34 |
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Water/condensation/ice in the |
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| refrigerator. |
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| Hot and humid weather increases icing and | It is normal and not a fault. |
| Condensation on the inner walls | condensation. | |
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| of refrigerator. |
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| The doors are ajar. | Make sure doors close fully. | |
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| Doors might have been opened very frequently or | Open the door less frequently. |
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| they might have been left open for along time. |
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| Water/condensation/ice on the |
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| outside of the refrigerator. |
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| Humidity occurs on the outside of | The weather may be humid. | This is quite normal in humid weather. When the humidity is less, |
| the refrigerator or between the | ||
| doors. |
| condensation will disappear. |
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| Inside of the refrigerator should be cleaned. | Clean the inside of the refrigerator with a sponge, warm water |
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| or carbonated water. |
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| There might be food with pungent odour inside the | Pack the food. |
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| refrigerator. |
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| Some containers or packaging materials might be | Use a different container or different brand packaging material. |
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| causing the smell. | |
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| Complaint | Possible Reason | Solution |
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| Opening and closing of the |
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| doors. |
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| The door(s) is/are not closing. | Food packages may prevent the door's closing. | Replace the packages that are obstructing the door. |
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| The refrigerator is probably not completely vertical | Adjust the elevation screws. |
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| on the floor and it might be rocking when slightly | |
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| pushed. |
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| The floor is not level or strong. | Make sure that the floor is level and capable to carry the refrigerator. |
35 |
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| Drawers are stuck. | The food might be touching the ceiling of the drawer. | Rearrange food in the drawer. |
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| The roller wheel on which the drawer slides might | Clean the roller wheel. |
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| have been soiled or jammed. |
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| Ice Dispenser | Ice off mode is active | Exit from the mode |
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| Water supply line turned off or not connected | Check/Connect the water supply line |
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| There is folding on water tubes between | Check the water tubes |
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| refrigerator and water line | |
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| Water pressure is not enough | Use impulsive pump |
| Ice dispenser does not work | Freezer compartment is too warm | Set the temperature of the freezer |
| compartment as described in the user manual | ||
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| After first installation, | Wait about 24 hours |
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| formation | |
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| It happens when ice dispenser |
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| Ice cubes stuck together in icebank | did not use for a long time. Empty/Clean the |
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| icebank |
