8Troubleshooting
Problem | Cause | Explanation / Suggestion | |
| Machine may have |
| |
Program | switched to self | Reset your machine by pressing “Start/Pause/ | |
cannot be | protection mode due to | ||
Cancel” button for 3 seconds. (see, Cancelling | |||
started or | an infrastructure problem | ||
a Program) | |||
selected. | (such as line voltage, | ||
| |||
| water pressure, etc.). |
| |
| There may be some water |
| |
Water in the | in your machine when you |
| |
receive it. This is from the | It is not harmful to your machine. | ||
machine. | |||
quality control process |
| ||
|
| ||
| and is normal. |
| |
There is water |
| Be sure the seals of the water inlet hoses are | |
There might be problems | securely fitted. | ||
coming from | Tightly attach the drain hose to the waste pipe | ||
with hoses or the pump | |||
the bottom of | or sink. | ||
filter. | |||
the machine. | Make sure that the pump filter is completely | ||
| |||
|
| closed. | |
| Tap may be turned off. | Open the inlet water taps fully. | |
Machine does | Water inlet hose might be | Straighten the water intake hose. | |
bent. | |||
not fill with |
|
| |
Water inlet filter might be |
| ||
water. | Clean the water intake filter. | ||
| clogged. |
| |
| The door may be ajar. | Close the door. | |
Machine does | Water outlet hose might | Clean or straighten the hose. | |
be clogged or twisted. | |||
not discharge |
|
| |
Pump filter may be |
| ||
water. | Clean the pump filter. | ||
| clogged. |
| |
| Machine feet might | Adjust the machine feet. | |
| require adjustment. | ||
|
| ||
| Transportation safety |
| |
| bolts might have not been | Remove the transportation safety bolts. | |
| removed. |
| |
Machine | There may be a small |
| |
amount of laundry in the | Add more laundry to the machine. | ||
vibrates or | |||
machine. |
| ||
shakes. |
| ||
The machine may be |
| ||
|
| ||
| overloaded or the clothes | Reduce the amount of laundry in the machine | |
| may be distributed | or balance the load by hand. | |
| unevenly. |
| |
| There machine might be | Ensure that nothing touches the machine. | |
| touching a solid surface | ||
|
| ||
Machine |
|
| |
stopped | Machine can stop | It will resume operating when the voltage is | |
shortly after | temporarily due to low | ||
back to the normal level. | |||
the program | voltage. | ||
| |||
started. |
|
| |
The water |
|
| |
being taken | Improper position of the | Connect the water draining hose as described | |
in is directly | drain hose. | in the operation manual. | |
discharged. |
|
|
26
EN
