8Troubleshooting

Problem

Cause

Explanation / Suggestion

 

Machine may have

 

Program

switched to self

Reset your machine by pressing “Start/Pause/

cannot be

protection mode due to

Cancel” button for 3 seconds. (see, Cancelling

started or

an infrastructure problem

a Program)

selected.

(such as line voltage,

 

 

water pressure, etc.).

 

 

There may be some water

 

Water in the

in your machine when you

 

receive it. This is from the

It is not harmful to your machine.

machine.

quality control process

 

 

 

 

and is normal.

 

 

 

Be sure the seals of the water inlet hoses are

There is water

There might be problems

securely fitted.

coming from

Tightly attach the drain hose to the waste pipe

with hoses or the pump

the bottom of

or sink.

filter.

the machine.

Make sure that the pump filter is completely

 

 

 

closed.

 

Tap may be turned off.

Open the inlet water taps fully.

Machine does

Water inlet hose might be

Straighten the water intake hose.

bent.

not fill with

 

 

Water inlet filter might be

 

water.

Clean the water intake filter.

 

clogged.

 

 

The door may be ajar.

Close the door.

Machine does

Water outlet hose might

Clean or straighten the hose.

be clogged or twisted.

not discharge

 

 

Pump filter may be

 

water.

Clean the pump filter.

 

clogged.

 

 

Machine feet might

Adjust the machine feet.

 

require adjustment.

 

 

 

Transportation safety

 

 

bolts might have not been

Remove the transportation safety bolts.

 

removed.

 

Machine

There may be a small

 

amount of laundry in the

Add more laundry to the machine.

vibrates or

machine.

 

shakes.

 

The machine may be

 

 

 

 

overloaded or the clothes

Reduce the amount of laundry in the machine

 

may be distributed

or balance the load by hand.

 

unevenly.

 

 

There machine might be

Ensure that nothing touches the machine.

 

touching a solid surface

 

 

Machine

 

 

stopped

Machine can stop

It will resume operating when the voltage is

shortly after

temporarily due to low

back to the normal level.

the program

voltage.

 

started.

 

 

26

EN

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Beko WM 5140 W, WM 5140 S manual Troubleshooting, Problem Cause Explanation / Suggestion